Airbnb nightmare

Aylesbury_Duck

stauce_2 said:

I just found out, Airbnb tried to take money from our account, but luckily it failed. 
Airbnb then sent a message saying, We have reviewed your case and decided you need to reimburse the landlord, with a link for the payment. 

Write back, telling them you won't be paying.  If they take you to court, come back for advice, but if you've been honest about everything you've told us, I can't see them succeeding.

CKhalvashi

stauce_2 said:

I just found out, Airbnb tried to take money from our account, but luckily it failed. 
Airbnb then sent a message saying, We have reviewed your case and decided you need to reimburse the landlord, with a link for the payment. 

You need to report the fraudulent behaviour to your bank too, and back up in writing to them that the LL will need to take you to court if they want this money (clue: They won't).

I wouldn't be surprised if they try it around payday, sadly, and by contacting the bank you are at least protecting yourself.

IvanOpinion

Unless you did something totally stupid I don't see how you can be responsible for anything for just changing the time clock.  In the worst possible case you would not be responsible for the entire boiler, maybe a small contribution (possibly depending on provable age).  

stauce_2

Thanks again for advice.
I have also heard, maybe just to scare me, that Airbnb wait 6 months for you to pay and then sell the debt to bailiffs. 
Also the LL sent a message, telling us Airbnb’s insurance has paid the LL already, so is Airbnb I need to worry about, I think. 

CKhalvashi

stauce_2 said:

Thanks again for advice.
I have also heard, maybe just to scare me, that Airbnb wait 6 months for you to pay and then sell the debt to bailiffs. 
Also the LL sent a message, telling us Airbnb’s insurance has paid the LL already, so is Airbnb I need to worry about, I think. 

Bailiffs can only be brought into the picture when there is a court judgement.

Debt collectors is the term that you're looking for. In reality they have very few powers and likely this won't go anywhere near a court.

If Airbnb want to pay for the upgrades to the LL's property from their own pocket, this is their problem. You have not been negligent and I doubt as long as you tell a court what you've told us that any judgement will be ordered against you.

It is not your responsibility to pay for capital improvements to someone elses property. You will, however, as a matter of goodwill need to attempt to settle the matter by pointing this out to Airbnb.

stauce_2

Ok thanks. 
I will keep you updated. 

Were_Doomed

Whilst I don't think you have any liability whatsoever ... at the very worst you'd owe the LL the cost of a working, used, umpteen years old boiler. (How much would one of those be? £50, £100 tops?) You'd not be liable in any way for the cost of a new boiler as that would be betterment.

i.e. the same liability as you'd have if you'd rented a house under a tenancy agreement.

steampowered

Am I the only person who think that the Op might not be telling the full story?

My apologies if you have given the full story Op, it just sounds unlikely that a landlord would claim you damaged a valve or that AirBnB's insurance would pay out for a damaged valve without any evidence whatsoever - especially if you claim not to have touched the valve at all. I could be wrong.

stauce_2

steampowered said:

Am I the only person who think that the Op might not be telling the full story?

My apologies if you have given the full story Op, it just sounds unlikely that a landlord would claim you damaged a valve or that AirBnB's insurance would pay out for a damaged valve without any evidence whatsoever - especially if you claim not to have touched the valve at all. I could be wrong.

Ok Sorry for any confusion. 
Im guessing Airbnb sell some type of insurance to the LLs, so the LL has told us that they are cover, but Airbnb are trying to reclaim the money from us. It’s seem more like the LL has told us, the valve is damaged but not Airbnb, just the final result. 
If a property is rented, is there a law, saying the boiler need changing every 10 years or so?

davidmcn

stauce_2 said:

steampowered said:

Am I the only person who think that the Op might not be telling the full story?

My apologies if you have given the full story Op, it just sounds unlikely that a landlord would claim you damaged a valve or that AirBnB's insurance would pay out for a damaged valve without any evidence whatsoever - especially if you claim not to have touched the valve at all. I could be wrong.

If a property is rented, is there a law, saying the boiler need changing every 10 years or so?

No. Any regulations are aimed at safety, not how old the boiler is. And (I think) are more for properties let on "normal" tenancies rather than holiday lets.