HP INSTANT INK

misssport

Hi please can someone help? My daughter has purchased HP Envy 6234 today, advertised with 7 month free trial. She has downloaded the app and unsure what to do next? She is away in uni and said there are no instructions? Thanks

Cornucopia

My freebie months were ages ago, but I think there was a card in the box with the Printer.

The HP Helpline is very good, if she can't get it sorted.

misssport

No card in the box, been waiting on the phone 35 minutes ☹️

Le_Kirk

What is the issue?  Here are instructions for setting up the printer: -
https://support.hp.com/us-en/product/hp-envy-photo-6200-all-in-one-printer-series/9073045/model/17319425

Chino

Le_Kirk said:

What is the issue?

Knowing how to take advantage of the "7 month free trial" of "HP Instant Ink", I suspect. Do the instructions you linked to explain how to do that?

dogmaryxx

When you buy a new printer and set it up either at 123.hp.com or using the HP Smart app, you are offered a free trial of Instant Ink. The number of free months depends on the offer at the time and the country of enrollment. You must take advantage of this offer within 7 days. There is no special code and the free months are automatically applied to your account. After 7 days, the free trial offer expires. To confirm that you received your free months, check the message on the Confirmation page just before you enroll, or sign into your account page at Instantink.com and find the free months under My Account > My Plan. Free trial months are not offered when you sign up at Instantink.com – only at 123.hp.com and the HP Smart app. Remember to take advantage of the free trial offer while you are setting up your printer!

          May help 

rachel6188

I bought a hp last week with a 3 months trial. She needs to go to

https://instantink.hpconnected.com/uk/en/l/. Log in with her hp account or sign up if she hasn't set one up and it will connect to the printer. I took the 300 pages for 7.99 after and my  1st instant ink cartridges were delivered today funny enough. I hope this helps x

grumpycrab

misssport said:

...She has downloaded the app and unsure what to do next? 

Lots above on Instant Ink.  But can she print?  If not, does she have a router?  If not, she will be printing by WiFi Direct.

Le_Kirk

Chino said:

Le_Kirk said:

What is the issue?

Knowing how to take advantage of the "7 month free trial" of "HP Instant Ink", I suspect. Do the instructions you linked to explain how to do that?

There is a box on the front page of those instructions concerning "risk free trial" maybe that will help.

JudgeDekker

My advice is go buy a printer from a different manufacturer. The HP smart printer app now requires you to have a HP cloud services account, and in order to have one of these you have to give HP your phone number and receive a code via SMS. That is theft of my personal data, which they will sell and abuse. I can't stop them. All I can do is resolve to never buy another HP product as long as I live, and I advise everyone else to do the same.

Neil_Jones

JudgeDekker said:

My advice is go buy a printer from a different manufacturer. The HP smart printer app now requires you to have a HP cloud services account, and in order to have one of these you have to give HP your phone number and receive a code via SMS. That is theft of my personal data, which they will sell and abuse. I can't stop them. All I can do is resolve to never buy another HP product as long as I live, and I advise everyone else to do the same.

You don't have to use the instank ink feature/app, you can go to Tesco and buy your printer ink from there.  Yes it'll be more expensive but you don't need to give Tesco your phone number (unless of course you're in the ClubCard scheme, in which case they'll have it anyway).

All the modern printers that use this "we'll send you ink when your printer says you're out" works in a similar sort of way, registration via an app and probably text, so if you're going down the alternative manufacturer route you're going to run out of manufacturers eventually.