Online shopping with Ocado ..

another_casualty

Howdy! 

Due to being on the vulnerable list throughout the initial lockdown and going by instruction , I haven't been going into shops and haven't been into M&S for months . I have been using Tesco mainly and they have been very good . They have special slots for vulnerable as well

Last night and this morning , trying to book a delivery via the Ocado website and app has been a total pita . My first time trying .
The website appears very buggy . Live chat is non existent . ( This could possibky because I'm using iPad?) 
On top of that , the delivery schedule seems to be for 3 days only . For a large organisation , that seems poor at best .
Have I missed something ? Anyone else having same issues as myself ? Is there a certain time of day / night to get in and book a slot as soon as they become available ? 

Thanks 

Browntoa

3 days is all you see unless ocado have you registered as vulnerable

stragglebod

I'm not registered as vulnerable and I can see up to November 15th.

another_casualty

Same scenario over weekend , and just tried again . 
Live chat doesn't work . Everytime I log in , I get the multiple choice pictures to check that I'm not a robot .
Rubbish website .
I'll stick with Tesco's .

Farway

You could try Waitrose now minimum order is down to £40, still PIA for a slot although you can see weeks ahead

another_casualty

Thanks farway. 

I was trying to do some shopping online with Waitrose around Christmas time .
I am a Waitrose member with card. For some reason and after multiple attempts, MT username and password were not recognised . 

I will try them again . 

Iceland were very good, but on one occasion after paying fir goods, there was a glitch in the system and I had to contact my bank to assure me that nothing was taken from my account . 

I used Asda once, but the driver wouldn't come into the communal area ,and I had to pick my stuff outside which was not ideal . He wasn't horrible , but just going by rules up I guess .
I'll leave it there for now ..

Farway

another_casualty said:

Thanks farway. 

I was trying to do some shopping online with Waitrose around Christmas time .
I am a Waitrose member with card. For some reason and after multiple attempts, MT username and password were not recognised . 

I will try them again . 

Best of luck with that, my W/rose is booked solid around Christmas

DCFC79

Just thought I would look what it was like for me and I can only book a delivery for tomorrow and thats it, nothing else for this week and I cant book 1 for next week either.

another_casualty

Well, bizarrely I have had success resetting my password on Waitrose website.
I also managed to grab a slot for Dec 20th . I have grabbed that slot with both hands and hopefully all is well . 

I hope that I can add things to the basket , before then if needed . 

I know that you can in Tesco ..

Farway

another_casualty said:

Well, bizarrely I have had success resetting my password on Waitrose website.
I also managed to grab a slot for Dec 20th . I have grabbed that slot with both hands and hopefully all is well . 

I hope that I can add things to the basket , before then if needed . 

I know that you can in Tesco ..

Good grab there.

Yes the basket can be amended right up until the night before, of course offers may expire & items become un-available but that's normal l anyway