Default dispute

beckyrrp

Hi, 
Looking for some advice please.
My partner had a sofa on finance , the payments were very small and therefore not noticed as much when the money was taken . Then we moved and completely forgot to notify the company of change of address. We made a few changes to the way we were paying bills so the account didn't have his wages paid into it anymore as they were paid into a different account, hed also changed from self employed to employed so everything was quite up in the air. So a few payments were missed and had gone unnoticed. Then we got a letter from a debt collector. The account had gone into arrears and therefore had a default. The balance to pay was a total of £70!!! So we paid it there and then but too late the default in on my partner's file. We feel this is unfair, it's ruined his credit file and really not helping us trying to buy a home. 

Any advice is greatly appreciated 🙂  thank you 

D3xt3r5L4b

Why is it unfair?
Its an accurate representation of what happened and by no fault of the sofa company. 

MattMattMattUK

You defaulted on a payment, the credit record reflects that, it is correct, there is no unfairness.
His credit file is not "ruined", it will not stop you getting a mortgage if everything else is where it needs to be, take it as a learning experience and move on.

HummingBird76

Sorry, but completely agree with the above posts.  Nothing unfair about it.  It is your responsibility to ensure these payments are made and to notify your change of address.  You admit you forgot, which is fair enough, but you cannot then say that the sofa company have acted unfairly when all they have done is try to get the money they are owed.  Hard lesson learnt and you'll probably never do it again!

PRAISETHESUN

There's not really much to that you can do unfortunately. As "unfair" as it may seem, it is an accurate representation of what has happened - a debt was owed and was not paid. Having a "settled" default" is much better than an "unsettled" one but the damage is already done. You might be able to ask for it to be removed, but that would be entirely up to the goodwill of the finance company - don't expect it will happen. It won't completely stop you from getting a mortgage, although you may need to use a specialist broker. The impact will get less over time, particularly if you manage your other finances well.

The_Fat_Controller

Oops ! 
A lesson learned.

LDreader

You could ask the company nicely to remove it and explain the circumstances. It may not work but it’s worth a try. Not much else you can do unfortunately.

Kiwistrawb1990

How old is the default? A £70 default shouldn't stop you getting a mortgage if everything else is okay x