PPI claims invoice ?

Just got home to a nice letter from jps financial (see attached)
Can they do this ?


  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Yes, they can do that.  Most PPI companies have a time-waster clause in their contracts.
  • dunstonh
    dunstonh Posts: 116,334 Forumite
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    Can they do this ?

    Depends on whether it is in the contract or not.    However, many claims companies do have a timewaster clause in their contract.

    The claim of 4 hours work is questionable as most CMCs either add your name to a line on a spreadsheet that takes a couple of minutes or they send a template letter to the free of charge to use complaints process.  Again, you can count that in minutes plus the cost of paper and stamp.

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • brettcta
    brettcta Posts: 4,693 Forumite
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    It wouldn’t have even been by post, it’d likely have been a bulk submission by email.
    None the less, they can do this. We had loads of complaints during the last couple of years from people who were unhappy that we’d told multiple CMC’s that they’d already complained previously and wanted us to cover time waster fees which, of course, we didn’t.
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
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