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Non refundable deposit help

Kitchenfitter4766
Posts: 1 Newbie
Looking for some advice please
We paid a £300 deposit on a male puppy after some thought as we have a lively other male dog decided it would be best to have a female. Checked the ad and the sellers still had a female so called them to ask if we could swap, the lady said yes straight away so we were very pleased.
Then the man said no i sold her last night so we said we would happy pay a little more (£100) but they sad no she was sold
Within 10mins they texted back saying we can pay another £580 more for the swap I couldn't believe they were now taking advantage and trying to rip us off - even changed the ad saying boys only left
We declined and said we will decide whether to cancel or not
Again with 10mins they said they would accept another £150 instead of the £580, we did not reply straight away as decided to have a good think again they then texted offering a straight swap with no additional costs. We declined feeling they were definitely try to rip us off in the first case
They have now advertised the puppy online for £150 less than what we were going to pay and have told us that our deposit is non refundable
Do I have any kind of chance of getting our deposit or part deposit back
Any advice is appreciated
We paid a £300 deposit on a male puppy after some thought as we have a lively other male dog decided it would be best to have a female. Checked the ad and the sellers still had a female so called them to ask if we could swap, the lady said yes straight away so we were very pleased.
Then the man said no i sold her last night so we said we would happy pay a little more (£100) but they sad no she was sold
Within 10mins they texted back saying we can pay another £580 more for the swap I couldn't believe they were now taking advantage and trying to rip us off - even changed the ad saying boys only left
We declined and said we will decide whether to cancel or not
Again with 10mins they said they would accept another £150 instead of the £580, we did not reply straight away as decided to have a good think again they then texted offering a straight swap with no additional costs. We declined feeling they were definitely try to rip us off in the first case
They have now advertised the puppy online for £150 less than what we were going to pay and have told us that our deposit is non refundable
Do I have any kind of chance of getting our deposit or part deposit back
Any advice is appreciated
0
Comments
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I hope, with prices you are quoting that those dogs have got good solid pedigrees checkable with the Kennel Club
Or is it one of these mongrel/crossbreeds that have the stupid fictional breed name of cockapoo or other concatenation of two breed names3 -
and sorry, buying from an advert.........when they are reputable breeders around and rescues too....
I don't think you have any chance of getting the money back because you changed your mind. ( and I guess you are dealing with very suspect sellers / puppy farmers who are operating under the legal radar anyway) Otherwise you might have tried the small claims court route.
Being polite and pleasant doesn't cost anything!
-Stash bust:in 2022:337
Stash bust :2023. 120duvets, 24bags,43dogcoats, 2scrunchies, 10mitts, 6 bootees, 8spec cases, 2 A6notebooks, 59cards, 6 lav bags,36 angels,9 bones,1 blanket, 1 lined bag,3 owls, 88 pyramids = total 420total spend £5.Total for 'Dogs for Good' £546.82
2024:Sewn:59Doggy ds,52pyramids,18 bags,6spec cases,6lav.bags.
Knits:6covers,4hats,10mitts,2 bootees.
Crotchet:61angels, 229cards=453 £158.55profit!!!
2025 3dduvets1
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