HSBC mobile app

JustAnotherSaver

Please post if you're Android/Apple.

Just wondering if anyone else is having trouble accessing their accounts. As i see no thread i'm guessing this is just me. When i log in, instead of seeing my accounts listed, it's just a blank white screen. I can click the bottom options such as more to then log out but my accounts aren't showing. I can access them via a desktop PC.

My phone is an android. This has been doing on for about 2-3 days now.

D3xt3r5L4b

iOS here. 

I occasionally have accounts disappearing and reappearing (usually the credit card account) but then it comes back again after a few minutes - but it only seems to do it when looking at accounts late at night rather than usual “daytime” hours.

I also know when it disappears and comes back again as I get the emails notifying me that an account has been removed (and then added) to the Quick Balance widget you get with the iOS app.

badger09

No issue just now, or earlier today on Apple iPhone SE (old version)

gt94sss2

JustAnotherSaver said:

Please post if you're Android/Apple.

Just wondering if anyone else is having trouble accessing their accounts. As i see no thread i'm guessing this is just me. When i log in, instead of seeing my accounts listed, it's just a blank white screen. I can click the bottom options such as more to then log out but my accounts aren't showing. I can access them via a desktop PC.

My phone is an android. This has been doing on for about 2-3 days now.

I'm not experiencing this but there are some recent reviews on Google Play reporting the same thing. I suspect HSBC will roll out a fix to the Android app soon

billn

No problems on an iPad.

Vortigern

Working OK for me. Android 10. HSBC app version 2.32.1