Best way to correct national insurance record.

anotherquestion

Hi,
My partners national insurance contributions seem wrong for a few years as we had a child and her national insurance record doesn't reflect this for a few years.
We have tried ringing  them but it seems they are unable to correct this over the phone (after an hour on phone) and also refusing to let my partner use  a speakerphone as her hearing is bad.
They did give me an address, and told us we would have to write in.
National Insurance Contributions and Employers office,
HMRC,
BX9 1AN
tel 0300 200 35 00
Just wondering if this address seems right or do you have a more specific address?
Many thanks for your kind help.

[Deleted User]

Hi,

from HMRC,

Post

Write to HMRC at this address with all National Insurance queries except complaints.

You do not need to include a street name, city name or PO box when writing to this address.

Couriers should use a different address.

PT Operations North East England
HM Revenue and Customs
BX9 1AN
United Kingdom

Ray_Coman

Unless your partner was claiming child benefit while brining up the child it could be that the national insurance is correct but that she has no accrual of national insurance.  This would be the case if there was also no employment earnings or sole trader profits over those years that were over the NI threshold.  If there is not enough years between now and state pension age for your partner to clock up the necessary years (currently 35 years) you could consider making a claim for backdated NI payments.  It is possible fill any gaps in the NI record for the most recently passed four years.  Your partner should consider making voluntary NI (or class 3) payments for every year until she has reached the 35 years maximum or state pension age (whichever is the sooner.)  If she has made at least 10 years of contributions she will obtain something.

molerat

How old is she ?  Did she pay the married women's "small stamp" at any time ?

anotherquestion

Ray_Coman said:

Unless your partner was claiming child benefit while brining up the child it could be that the national insurance is correct but that she has no accrual of national insurance.  This would be the case if there was also no employment earnings or sole trader profits over those years that were over the NI threshold.  If there is not enough years between now and state pension age for your partner to clock up the necessary years (currently 35 years) you could consider making a claim for backdated NI payments.  It is possible fill any gaps in the NI record for the most recently passed four years.  Your partner should consider making voluntary NI (or class 3) payments for every year until she has reached the 35 years maximum or state pension age (whichever is the sooner.)  If she has made at least 10 years of contributions she will obtain something.

Hi again Folks,
My partner is in her early fifties and the missing years are 2008-2009 and 2009-2010.
Out child was born in July 2008 and she moved in with me a few weeks later.
She had a teenage child at that time, who was 16 in 2008 and who was in continuing education, and she tells me she received child benefit for her.
at that time in 2008 my partner would have received income support and tax credits, obviously that income support was stopped as soon as she moved in with me, and we made a joint claim for tax credits as well.
We received children's allowance for our child from time born which is continuing.
So its years 2008 to 9 and 2009-10 that are not correct, all other years to date are correct. As our child is now 12 and is disabled, my partner gets carers credit NI contributions.
When speaking to the lady at HMRC she didn't seem particularly knowledgeable about it and told us to write in with any old children's books etc, but as money was paid into bank we don't have those.
Looking at the above info I have given do you think she is entitled to NI credits for missing years and would writing in be the best way to resolve it?
Once again Many thanks.

molerat

She had a teenage child at that time, who was 16 in 2008

So any CB related NI credits in respect of that child would have stopped

We received children's allowance for our child from time born

"We" cannot receive CB, only one person can so who was claiming ?

anotherquestion

molerat said:

She had a teenage child at that time, who was 16 in 2008

So any CB related NI credits in respect of that child would have stopped

We received children's allowance for our child from time born

"We" cannot receive CB, only one person can so who was claiming ?

Hi again, my partner is receiving children allowance for our child who is now 12 but has special needs. She now gets  NI credits, just the years 08-09 and 09-10 seems wrong, looking at her NI record on her personal tax account no NI credits at all are given for those years.
Would I be right in thinking that for years 08-09 and 09-10 (the birth of our child) at least she should have got NI credits for part of 08-09 and full NI credits for 09-10 as she did get children's allowance?
Thanks once again.

p00hsticks

anotherquestion said:

Would I be right in thinking that for years 08-09 and 09-10 (the birth of our child) at least she should have got NI credits for part of 08-09 and full NI credits for 09-10 as she did get children's allowance?
Thanks once again.

Assuming that by 'children's allowance' you mean Child Benefit, then, yes, I believe she should.

sheramber

 National Insurance  Credits  when receiving Child Benefit  only started in 2011- hence thee credits on your partner's  record,
Prior to then you could get Home  Responsibilities   Protection which did not give NI credit but reduced the number of years needed  to claim full pension.
 https://www.gov.uk/home-responsibilities-protection-hrp/how-to-claim

molerat

sheramber said:

 National Insurance  Credits  when receiving Child Benefit  only started in 2011- hence thee credits on your partner's  record,
Prior to then you could get Home  Responsibilities   Protection which did not give NI credit but reduced the number of years needed  to claim full pension.
 https://www.gov.uk/home-responsibilities-protection-hrp/how-to-claim

HRP years earned before April 2010 were converted and are shown as credits on the NI record.

sheramber

It looks as of that hasn't happened in the OP partner's case since credits only start in 2011.