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BA Future Travel Voucher Refund

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southwesterner2020
southwesterner2020 Posts: 1 Newbie
edited 19 May at 4:53PM in Coronavirus Board
Hi all,

We had a flight booked with BA at the beginning of July 2020. Due to the obvious, we chose to accept the future travel voucher at the end of April. The voucher is a pretty good value £2.5k but we are not going to to be in a position to use it before it expires.

Can anyone help as to how we can get our £2.5k back, or at least most of it? 

Thanks a lot.

Comments

  • eskbanker
    eskbanker Posts: 37,259 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    As soon as you accept a voucher, the original circumstances leading up to that are superseded, so it's effectively as if you chose to buy a gift voucher and it can't be exchanged for cash.
  • Caz3121
    Caz3121 Posts: 15,837 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    At the time you accepted a voucher had your flights been cancelled by the airline? if not then your option would have been a refund as per the fare rules of the ticket (usually some taxes) or the voucher
    you could possibly ask for an extension to the date but the vouchers are not generally exchangeable for cash.
  • silvercar
    silvercar Posts: 49,604 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    You are going to struggle with this.
    Book flights to use it up and hope they get cancelled, which would entitle you to a refund.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • ratechaser
    ratechaser Posts: 1,674 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    silvercar said:
    You are going to struggle with this.
    Book flights to use it up and hope they get cancelled, which would entitle you to a refund.
    Pretty sure that you'd just get another FTV back in that scenario.

    BA have generally been one of the better companies in this whole mess for refunds and flexibility, however once you've accepted a voucher rather than a cash refund, it's extremely unlikely that you will get your money back again...

    You do realise you've got until April 2022 to use the voucher?
  • silvercar
    silvercar Posts: 49,604 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    silvercar said:
    You are going to struggle with this.
    Book flights to use it up and hope they get cancelled, which would entitle you to a refund.
    Pretty sure that you'd just get another FTV back in that scenario.


    You get the choice of another FTV, a refund to the same card you used to make the original booking or a refund in Avios.
    Of course, that relies on the flight being cancelled.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Retirebefore50
    Retirebefore50 Posts: 45 Forumite
    Fifth Anniversary 10 Posts Name Dropper
    edited 27 January 2022 at 8:52PM
    For anyone interested, I had an email from BA earlier for my Future Travel Voucher (booked 2019 for 2020) which I accepted back in 2020 cause of Covid. They are automatically refunding the amount paid and my avois (they said within 4 weeks). Avois already recredited a few hours after the email and had 2nd email confirming payment refunded to card.

    Very efficient, even though I would have been happy to hold on til 2023 :)
  • silvercar
    silvercar Posts: 49,604 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    For anyone interested, I had an email from BA earlier for my Future Travel Voucher (booked 2019 for 2020) which I accepted back in 2020 cause of Covid. They are automatically refunding the amount paid and my avois (they said within 4 weeks). Avois already recredited a few hours after the email and had 2nd email confirming payment refunded to card.

    Very efficient, even though I would have been happy to hold on til 2023 :)
    Very pleased to hear this. We have a four figure sum tied up in a FTV, be great if they refund it!
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.

  • Very pleased to hear this. We have a four figure sum tied up in a FTV, be great if they refund it!
    My refund arrived on the 28th. So very quick. Hope you get yours soon too :smile:
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