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Lloyds - create SO without phone call verification?

Tragen
Posts: 278 Forumite

I want to set up 2 SO's on my Lloyds account (so I can switch it to HSBC). I'm currently abroad (non-EU) and while I can receive SMS to my mobile free, calls are pretty costly.
When I try to use OLB to set up SO's, it wants to call me to input a code; this is a new one for me, SMS verification is the norm I thought. But anyway.
Does anyone know, if via the app, you can set up SO's without this verification? I would like to avoid using the app as it requires waiting for a code being sent to my UK address, (at least it does if it's same as halifax), so will do it if i know it works.
Any help appreciated.
When I try to use OLB to set up SO's, it wants to call me to input a code; this is a new one for me, SMS verification is the norm I thought. But anyway.
Does anyone know, if via the app, you can set up SO's without this verification? I would like to avoid using the app as it requires waiting for a code being sent to my UK address, (at least it does if it's same as halifax), so will do it if i know it works.
Any help appreciated.
0
Comments
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When using app, you will get the same options as on website.It will want to call you. Call is max 20s.
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If you've previously registered the app then you don't get prompted to do this - the app just asks for your internet banking password to authorize any new payments/SOs/etc. Otherwise as above, it's a max 30 second phone call from the automated system if you use desktop browser to set up a payment. Not ideal, but could be worse.0
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PRAISETHESUN said:If you've previously registered the app then you don't get prompted to do this
On the plus side, because the call failed, they'll mail me a password for the app, so that could be a way forward.
cheers0
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