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Are TUI at it?

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Comments

  • NoodleDoodleMan
    NoodleDoodleMan Posts: 4,507 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    And the Arabs scored 6 last night I think = two good results !!!
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Great result.
    Just a quick note - you say you have some angry calls to make; is it possible that your partner got a good result by being polite but firm?

    During my call centre years I'd always reward those with a polite attitude with a good deal; anyone that shouted / got unnecessarily angry was given the bare minimum as provided by my employer (but we always had discretion to do more).
    Not having a go, just food for thought from an ex-call handler! :)
  • TamTheArab
    TamTheArab Posts: 10 Forumite
    Fourth Anniversary First Post
    NoodleDoodleMan said:
    And the Arabs scored 6 last night I think = two good results !!!
    Indeed :smiley:
  • TamTheArab
    TamTheArab Posts: 10 Forumite
    Fourth Anniversary First Post
    mattyprice4004 said:
    Great result.
    Just a quick note - you say you have some angry calls to make; is it possible that your partner got a good result by being polite but firm?

    During my call centre years I'd always reward those with a polite attitude with a good deal; anyone that shouted / got unnecessarily angry was given the bare minimum as provided by my employer (but we always had discretion to do more).
    Not having a go, just food for thought from an ex-call handler! :)
    Oh when I said angry phone calls, I didnt mean screaming down the line!

    I am a call handler myself and like you suggested, firm politeness will always get you further than screaming 

    :D
  • NoodleDoodleMan
    NoodleDoodleMan Posts: 4,507 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    TamTheArab said:
    NoodleDoodleMan said:
    And the Arabs scored 6 last night I think = two good results !!!
    Indeed :smiley:
    You'll need to explain that I reckon for the masses !!!
    Clue - Lorraine Kelly also suffers from this condition, transmitted by her husband.

  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    NoodleDoodleMan said:
    TamTheArab said:
    NoodleDoodleMan said:
    And the Arabs scored 6 last night I think = two good results !!!
    Indeed :smiley:
    You'll need to explain that I reckon for the masses !!!
    Clue - Lorraine Kelly also suffers from this condition, transmitted by her husband.

    Can you explain ! i do not know what you mean and now i am curios  :)
  • NoodleDoodleMan
    NoodleDoodleMan Posts: 4,507 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    An "Arab" is a localised nickname for supporters of Dundee United.
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