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Course refund

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Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 16,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 6 October 2020 at 12:08PM
    Annabirc said:
    I am also isolating at the moment to due to a staff member testing positive so unable to leave the house till next Thursday ,don’t know if that would make any difference .
    None at all.  You can't attend because of your new job anyway, so isolating makes no difference.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 16,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The bottom line is that you accepted the rescheduled date, then cancelled with less than 10 working days' notice.  That's covered in their refund policy - you get a refund in the form of a credit note.  I can only see you have a case for a credit card refund if they are no longer offering the course, but it's you cancelling, not them.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If they haven't complied with their obligations under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations then you may have up to 1 year and 14 days to cancel for a full refund. 

    Of course getting the training provider to agree is another matter and you may have to approach your credit card company about a section 75 claim.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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