Amazon has took me for £570

MalMonroe

neilmcl said:

djstephenmqc said:

yes i've sent amazon all the details of the online police report.. still had no reply 

As already asked, did you but direct from Amazon or via a 3rd party seller?

Sounds like amazon marketplace to me, i.e. yes, third party.

Carrot007

MalMonroe said:

Sounds like amazon marketplace to me, i.e. yes, third party.

No sounds like amazon warehouse. For which whenever I have tried it I have not recived the good I ordered. MO re a lesser good some idioty has scammed amazon with,

In which case the correct action is to tell amazon what opccured and not tjust open a return and hope to pass the pain on as OP appears to have done. Yes not all returns are properly checked hence the issue, but opening a return for incorrect item sent seems scammy to amazon as well if it gets checked ( and warehouse returns probably may be more likely to be?).

Yahoo_Mail

Carrot007 said:

MalMonroe said:

Sounds like amazon marketplace to me, i.e. yes, third party.

No sounds like amazon warehouse. For which whenever I have tried it I have not recived the good I ordered. MO re a lesser good some idioty has scammed amazon with,

In which case the correct action is to tell amazon what opccured and not tjust open a return and hope to pass the pain on as OP appears to have done. Yes not all returns are properly checked hence the issue, but opening a return for incorrect item sent seems scammy to amazon as well if it gets checked ( and warehouse returns probably may be more likely to be?).

Warehouse = Amazon
Marketplace = 3rd party.

You have the same rights with Amazon Warehouse as you do with Amazon, it's just their way of getting rid of customer returns.  It really needs to be clarified who the vendor was before anyone can offer advice.

MobileSaver

djstephenmqc said:

I immediately returned it the next day to Amazon...

What did you select as the "Reason For Return" in the drop down menu when informing Amazon you were returning it?

djstephenmqc

MobileSaver djstephenmqc said:

I immediately returned it the next day to Amazon...

What did you select as the "Reason For Return" in the drop down menu when informing Amazon you were returning it?

"Description on website no accurate" from the amazon drop down box.  I then returned via amazon free returns   

neilmcl

djstephenmqc said:

MobileSaver djstephenmqc said:

I immediately returned it the next day to Amazon...

What did you select as the "Reason For Return" in the drop down menu when informing Amazon you were returning it?

"Description on website no accurate" from the amazon drop down box.  I then returned via amazon free returns   

Can you please answer the rather quite important question already posted. Did you buy this directly from Amazon or Amazon Marketplace seller?

[Deleted User]

djstephenmqc said:

MobileSaver djstephenmqc said:

I immediately returned it the next day to Amazon...

What did you select as the "Reason For Return" in the drop down menu when informing Amazon you were returning it?

"Description on website no accurate" from the amazon drop down box.  I then returned via amazon free returns   

So, rather that state the "truth", you lied on the return reason to get a free return? To be honest, there is a pattern of new posters on here who always seem to have issues with really expensive items from Amazon not being delivered. Curious.