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Cancelling AA breakdown membership, have to call?

So, I got my AA renewal quote through.

I was so much more than last time. Yo cancel I have to call, at which point they'll bring to price down. But it's so over priced at the moment I have already got Green Flag lined up for next month.

It looks like the only way to cancel my membership with AA is to call them, and wait, then do the whole story again.

Can I email/write and cancel my DD? Do I have the right to do that?

Thanks

Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Look at yir terms re cancelkation. Always ask fir confirmation
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • sweetsand
    sweetsand Posts: 1,826 Forumite
    1,000 Posts Name Dropper
    So, I got my AA renewal quote through.

    I was so much more than last time. Yo cancel I have to call, at which point they'll bring to price down. But it's so over priced at the moment I have already got Green Flag lined up for next month.

    It looks like the only way to cancel my membership with AA is to call them, and wait, then do the whole story again.

    Can I email/write and cancel my DD? Do I have the right to do that?

    Thanks
    Hi Op

    Sorry to hear about your woes.
    I recall reading a similar thread here. 
    As other other member here stated, read the T&C's.
    With this Covid thing, sadly, too many co's are using this as an excuse to take longer to
    answer your phone.
    Let us know how you get on as this will help poeple in the future as well
    HTH

    Regards
    x
  • sweetsand said:
    So, I got my AA renewal quote through.

    I was so much more than last time. Yo cancel I have to call, at which point they'll bring to price down. But it's so over priced at the moment I have already got Green Flag lined up for next month.

    It looks like the only way to cancel my membership with AA is to call them, and wait, then do the whole story again.

    Can I email/write and cancel my DD? Do I have the right to do that?

    Thanks
    Hi Op

    Sorry to hear about your woes.
    I recall reading a similar thread here. 
    As other other member here stated, read the T&C's.
    With this Covid thing, sadly, too many co's are using this as an excuse to take longer to
    answer your phone.
    Let us know how you get on as this will help poeple in the future as well
    HTH

    Regards
    x
    Yeah, just tried. Their call centres are now Mon-Fri 9:00-18:00
  • sweetsand
    sweetsand Posts: 1,826 Forumite
    1,000 Posts Name Dropper
    sweetsand said:
    So, I got my AA renewal quote through.

    I was so much more than last time. Yo cancel I have to call, at which point they'll bring to price down. But it's so over priced at the moment I have already got Green Flag lined up for next month.

    It looks like the only way to cancel my membership with AA is to call them, and wait, then do the whole story again.

    Can I email/write and cancel my DD? Do I have the right to do that?

    Thanks
    Hi Op

    Sorry to hear about your woes.
    I recall reading a similar thread here. 
    As other other member here stated, read the T&C's.
    With this Covid thing, sadly, too many co's are using this as an excuse to take longer to
    answer your phone.
    Let us know how you get on as this will help poeple in the future as well
    HTH

    Regards
    x
    Yeah, just tried. Their call centres are now Mon-Fri 9:00-18:00
    Thanks, just shows how some are still using this excuse.
    Our children work for some internatinal firms and working from home since before lockdown and provide a full service.
    What I fail to grasp is that staff are working even harder from home yet these co's cut the open hours.

    I hope it all works out for you without too much stress and wasted time

    Take care
    x
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Cancelling the DD doesn't necessarily cancel the auto-renew of the policy. It merely means you aren't paying for it automatically.

    Yes, you could write or email, but unless they reply in time saying "Thanks, sorry to see you go. Bye.", you won't know that the auto-renew has been cancelled.
  • Flight3287462
    Flight3287462 Posts: 1,195 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    sweetsand said:
    So, I got my AA renewal quote through.

    I was so much more than last time. Yo cancel I have to call, at which point they'll bring to price down. But it's so over priced at the moment I have already got Green Flag lined up for next month.

    It looks like the only way to cancel my membership with AA is to call them, and wait, then do the whole story again.

    Can I email/write and cancel my DD? Do I have the right to do that?

    Thanks
    Hi Op

    Sorry to hear about your woes.
    I recall reading a similar thread here. 
    As other other member here stated, read the T&C's.
    With this Covid thing, sadly, too many co's are using this as an excuse to take longer to
    answer your phone.
    Let us know how you get on as this will help poeple in the future as well
    HTH

    Regards
    x
    Yeah, just tried. Their call centres are now Mon-Fri 9:00-18:00
    Call first thing trying to get through to call centres is a real nightmare just now, don't think they have many staff on and all are claiming high demand !!
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