Cheapest way to return 2 x 15kg tubs

longwalks1

We bought 6 tubs of a primer for a patio, as per manufacturer recommendations but have got 2 left over. They came from ebay and are unused, and were £40 each. Each weigh 15kg, what’s the cheapest way to send 2 of them back please?  I think Hermes were about £10 per item, is there any way cheaper please? 

Lmc74

Dpd door to door or shop to shop is much cheaper but you need the recipient to agree to collect from a shop. You also need to be able to print labels. 

soolin

britishboy said:

We bought 6 tubs of a primer for a patio, as per manufacturer recommendations but have got 2 left over. They came from ebay and are unused, and were £40 each. Each weigh 15kg, what’s the cheapest way to send 2 of them back please?  I think Hermes were about £10 per item, is there any way cheaper please? 

Perhaps the seller can suggest some options for you as primer might be categorised as a hazardous liquid like paint and therefore be restricted by most couriers. I assume you are within the time frame for a return and have notified the seller? 

longwalks1

Thanks both of you, yes still within the return time frame, only arrived this Monday and got 30 days to return at my cost.  It was delivered by our normal DPD driver, the primer in each tub is actually 3 x 5kg pouches of dry powder that you mix with water, hoping it can go back a standard way (crosses fingers)

unforeseen

I would have thought the 30 days would be for the order, not part order. 
Normally cancellations by the buyer, which this is, apply to the complete order

soolin

unforeseen said:

I would have thought the 30 days would be for the order, not part order. 
Normally cancellations by the buyer, which this is, apply to the complete order

That's a point, the ebay system is set up for entire orders not part- so a return would automatically expect the full amount to be refunded as soon as the whole order was returned. 

OP, have you been very clear with seller that you are only returning a part order and have you agreed what percentage of the original payment you will get back?

BargainJunky

Could you try to resell the unwanted tubs at a cheaper price rather than pay for a return?

longwalks1

soolin said:

unforeseen said:

I would have thought the 30 days would be for the order, not part order. 
Normally cancellations by the buyer, which this is, apply to the complete order

That's a point, the ebay system is set up for entire orders not part- so a return would automatically expect the full amount to be refunded as soon as the whole order was returned. 

OP, have you been very clear with seller that you are only returning a part order and have you agreed what percentage of the original payment you will get back?

Yes, they are cool with me returning 3 of the 6 tubs, at my cost (obviously).  Best I've found is DPD door to door, about £9.79 each tub (I cant ask them to collect the tubs from a local shop, too cheeky I think)

longwalks1

BargainJunky said:

Could you try to resell the unwanted tubs at a cheaper price rather than pay for a return?

I thought about FB Marketplace or eBay but id be fed up of the stupid offers and the tubs hanging around for weeks on end

TOP_CAT

P2G using INPOST is supposed to be £7.75-£7.87 with-without protection  for 11-15kg