We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Eden Project refunds during covid?

Sherrybabes
Sherrybabes Posts: 23 Forumite
Part of the Furniture Combo Breaker
edited 19 May 2025 at 4:53PM in Coronavirus Board
We had a holiday booked for my whole family, one day of which we had booked to spend at the Eden project. Our holiday booking has had to be cancelled due to corona restrictions, but Eden project have said they won’t refund, only extend our tickets to an annual pass (which we won’t be able to use unless we magically end up on the cancelled holiday) Is there anything that can be done about this or do we have to suck up a large loss? 

Comments

  • Was the Eden project open at the time? If so, you're not entitled to anything - so their offer is more than they have to give you. 
  • lisyloo
    lisyloo Posts: 30,113 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If they were open and you didn’t go then it’s not their fault.
    i don’t think there is anything you can do except ask for a transfereable voucher that you could then sell on, or try to take it later.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 October 2020 at 2:53PM
    Annual pass seems a reasonable goodwill gesture. 
    When's your holiday booked for?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.