Morrisons changes to minimum order for delivery and terms.

edited 13 June 2021 at 5:15PM in Gone off!
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593jim593jim Forumite
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edited 13 June 2021 at 5:15PM in Gone off!
I placed an order for delivery on the 6th Oct using my midweek delivery pass. This was accepted for £25+ but when I went in to view the order I was informed that I needed to increase the order to £40 before I could proceed. Can they just introduce new terms after accepting the original order.
Twice i have been told by customer service that if i request the delivery driver to transfer the delivery into my bags at the door (as I believe you can specify with another supermarket) then the bags would be removed from the invoice. This has not happened without me ringing customer service on the last two orders.
I have attempted to obtain clarification but have not been successful. My attempts to email the CEO David Potts at 3 different email addresses have resulted in refusal to accept by the addresses, not because they were incorrectly addressed.


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