Cruise cancellation

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grahamnewton

grahamnewton Posts: 1 Newbie

30 September 2020 at 8:51PM in Coronavirus travel help & info

Can anyone answer this query... We had to cancel this year's cruise with p and o refunding half the cost and creditng the other half for a cruise taken before March 2022.... However as time passes this could even be problematic.... the question being can we get the credit now refunded in cash? Any replies much appreciated.

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bazzyb Posts: 1,584 Forumite

30 September 2020 at 9:08PM
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Yes, they have a specific form you can use to request it: https://www.pocruises.com/request

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Aylesbury_Duck Posts: 14,003 Forumite

30 September 2020 at 9:09PM
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You can ask them but having accepted partial credit, you don't have an automatic right to exchange it for cash.

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