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Faulty Leased Car

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Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    AdrianC said:
    neilmcl said:
    But the dealer is saying there's nothing they can find wrong with it. There's only so much they'll do under the manufacturer's warranty to investigate.
    No great surprise there.

    A single glitch, no fault found when it got to their workshop, nothing in the ECU logs. What do you want them to do? Use it themselves until it does it again? And if it doesn't in - say - a week, a month? Scrap it?

    If you really don't trust the car, then that's not an issue with the car, it's one with your own attitude towards it. So ask what the settlement for the lease is, and chop it in.
    I'm not the OP.
  • AdrianC said:
    neilmcl said:
    But the dealer is saying there's nothing they can find wrong with it. There's only so much they'll do under the manufacturer's warranty to investigate.
    No great surprise there.

    A single glitch, no fault found when it got to their workshop, nothing in the ECU logs. What do you want them to do? Use it themselves until it does it again? And if it doesn't in - say - a week, a month? Scrap it?

    If you really don't trust the car, then that's not an issue with the car, it's one with your own attitude towards it. So ask what the settlement for the lease is, and chop it in.
    Crikey, sure told me!
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    AdrianC said:
    neilmcl said:
    But the dealer is saying there's nothing they can find wrong with it. There's only so much they'll do under the manufacturer's warranty to investigate.
    No great surprise there.

    A single glitch, no fault found when it got to their workshop, nothing in the ECU logs. What do you want them to do? Use it themselves until it does it again? And if it doesn't in - say - a week, a month? Scrap it?

    If you really don't trust the car, then that's not an issue with the car, it's one with your own attitude towards it. So ask what the settlement for the lease is, and chop it in.
    Crikey, sure told me!
    I think you may be misinterpreting me. I'm not meaning it as a dig at you.

    Put yourself in the dealer's position...
    They've had a car brought into them, on a recovery flatbed. It behaves just fine when they look at it, and there's nothing logged in the ECUs.
    What do they do...?
  • I sympathise with them to an extent, we are at a crossroads with the dealer at the moment.
    It was frankly scary, that's all. Will see how pans out over the next couple of days. It's a shame as I really like the car.
  • born_again
    born_again Posts: 20,985 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    I forgot to mention, this is an electric car
    Make?
    Life in the slow lane
  • I forgot to mention, this is an electric car
    Make?
    e-Golf
  • molerat
    molerat Posts: 34,839 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The problem is you are not driving a car, you are driving a computer with wheels and, as with your home computer, control / alt / delete makes the problem go away and it may never return.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    molerat said:
    The problem is you are not driving a car, you are driving a computer with wheels and, as with your home computer, control / alt / delete makes the problem go away and it may never return.
    Modern vehicles have so many computers in them, controlling so many different aspects of the vehicle, that that applies to internal combustion-powered vehicles just as much as EVs.
  • If it's a computer on wheels, have you tried turning it off and on again  ;)
  • Grumpy_chap
    Grumpy_chap Posts: 18,576 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    If it's a computer on wheels, have you tried turning it off and on again  ;)
    That is exactly what the OP did:
    car cut out at 70mph on Sunday on the motorway. I pulled over, turned it off and back on and it seemed fine

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