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Audible Amazon 12 Month Refund offered.

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dera2005
dera2005 Posts: 13 Forumite
Part of the Furniture First Post Combo Breaker
edited 19 May at 4:46PM in Coronavirus Board
I was looking at the weekend at subscriptions i may of forgot to cancel and found Audible. I contacted them via live chat to cancel and the live chat agent mentioned that i had only used the service 2 months out of the 12. and offered to refund 12 months of my subscription. I accepted. Now a refund of £95.88 is on its way back to my bank account. 

Comments

  • Murphybear
    Murphybear Posts: 7,977 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Audible don’t like people buying books then cancelling them and buying others too many times and they block people from doing it.  I hope this is clear, it’s the way Audible works.  

    I explained I had a nasty head injury and my vision was fuzzy so reading or watching films etc was difficult.  They let me swap as much as I wanted and gave me a free month as well.  There’s lots of great large businesses out there. 
  • amazon are great for customer service
  • I’ve had good service from Amazon too. 
    There’s only one way of life, and that’s your own!
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