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Before you do anything locate your gas shut off valve next to your gas meter. I would turn off the gas before fiddling with the bayonet connector in case something goes wrong & you have a gas leak. Better still if you are not sure about what you are doing leave it to the professionals.
Hurrah. Success. I turned off the gas from the valve. The bayonet hose pipe thing was a bit stiff but managed to get it out.
I'm glad I didn't pay AO to install the cooker. The two guys who delivered the cooker looked and smelt like they had just finished a heavy session in a pub and then came to deliver. Funniest part was they brought a TV in and said the paperwork suggested I had ordered a TV. I had to show them my order twice before they brought the cooker!
I had it installed by a professional and it's all in working condition now. Woohoo. Thanks all for your help.
