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Am I missing something - Loveholidays?

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Mananasi
Mananasi Posts: 11 Forumite
Fourth Anniversary Combo Breaker First Post
edited 19 May at 4:53PM in Coronavirus Board
Hello,
I seem to be in the same situation as hundreds of people! Trying to read through the information on here to get my bearings but it's a bit overwhelming. I booked a holiday back on 8th June when the travel corridors were opening up and things seemed on the up. It's to Palma de Mallorca on 15th October so foreign advice will be essential travel only - I'm pretty sure we will be entitled to a refund but getting one will be another story. 

My issues is, I cannot for love nor money (pun intended) get in touch with Loveholidays. I know their phone line is closed and it says on their website to contact them via Live Chat but I cannot find a livechat link anywhere? I've scoured the website and I honestly think I'm either blind or stupid because I cannot find any way whatsoever to get onto a live chat?

Thanks in advance!!

Comments

  • Penguin_
    Penguin_ Posts: 1,586 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    AT the bottom right of their contact us page there is a small blue speech bubble.... is that it?
  • Penguin_ said:
    AT the bottom right of their contact us page there is a small blue speech bubble.... is that it?
    Good lord I actually am blind!!!! Thank you so much! What a numpty 
  • I don't mean to be the bearer of bad news, but Love Holidays left ABTA - they were the trade association that seemed to be 'enforcing' the rule of 'holiday must be cancelled if FCO advice advises against travel'. 

    Unfortunately, if the advice (and it's just that, advice) advises against travel they are under no obligation to refund; if you choose not to go, that'll ultimately be your choice. 
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