Cancel loan - 'Contact us within 14 calendar days of 15 September' - Cooling off period query

ellak0pella72

Hi all
I'm considering cancelling my loan as it may not be needed. I'm confused by this wording 'Cancel loan within 14 calendar days of 15 September' within my loan confirmation letter. Does this mean I contact them by/on the 28th (inc 15th within 14 days) OR by/ on the 29th (exc 15th within 14 days)?  I did call them but the person I spoke didn't sound like the knew either and were guessing  
I don't want to miss the deadline if I can avoid it... for obvious reasons. 
Thanks
E

CocoM2020

Better safe than sorry - cancel by the end of the 27th. 

bradders1983

Why not just do it today or tomorrow? 🙄

ellak0pella72

Anyone able to help answer the question please? Earlier is not an option.

jonesMUFCforever

Have you actually received the funds from the loan company?

DCFC79

ellak0pella72 said:

Hi all
I'm considering cancelling my loan as it may not be needed. I'm confused by this wording 'Cancel loan within 14 calendar days of 15 September' within my loan confirmation letter. Does this mean I contact them by/on the 28th (inc 15th within 14 days) OR by/ on the 29th (exc 15th within 14 days)?  I did call them but the person I spoke didn't sound like the knew either and were guessing  
I don't want to miss the deadline if I can avoid it... for obvious reasons. 
Thanks
E

I read it as up to when they close on the 29th.

bris

ellak0pella72 said:

Anyone able to help answer the question please? Earlier is not an option.

Well it's not rocket science, if you took out the loan on the 15th then you have 14 days to cancel, just add 14 onto 15 for the answer.

MinuteNoodles

Why is earlier not an option? That makes no sense whatsoever. 

superbigal

bris said:

ellak0pella72 said:

Anyone able to help answer the question please? Earlier is not an option.

Well it's not rocket science, if you took out the loan on the 15th then you have 14 days to cancel, just add 14 onto 15 for the answer.

Not if it was February 

ellak0pella72

MinuteNoodles said:

Why is earlier not an option? That makes no sense whatsoever. 

There are some dependencies related to why i took the loan out - reasons I don't have to share here.

ellak0pella72

bris said:

ellak0pella72 said:

Anyone able to help answer the question please? Earlier is not an option.

Well it's not rocket science, if you took out the loan on the 15th then you have 14 days to cancel, just add 14 onto 15 for the answer.

Which is my thinking, but I need to know categorically. I'll call them again.