Parking Eye - 6 minutes overstay

Umkomaas

abr142 said:

Coupon-mad said:

Unlikely to win at POPLA anyway so we can't stress enough that ONE email to the Hotel ain't enough!

Glad to hear you've started to sort out the consultation replies, even if you come back to some sections later.

A human touch still works! Called them and they've just said they'll cancel it. Thank you for your help.

Out of interest, why did you think that it wouldn't win at POPLA? i thought it was clear cut based on BPA guidelines.

Also, is there anything else to do, apart from filling that questionnaire, to complain about these practices? 

Excellent result, that should kill this off now. Just check the PE website for the current status of the charge. Once you see it as 'Cancelled' or 'Not found' (or anything similar in your favour) screenshot it and keep it for posterity.  PE are also very efficient at confirming cancellations via letter, around 7-10 days time. 

In regard to question - nothing any longer is 'clear cut' at POPLA. They make decisions that fly in the face of established law, or make statements that certain laws don't apply 'in POPLA'. 

I paid within 9 minutes of coming in, and that's because it took me that long to register and pay online due to no card payment facilities at premises.

But, 9 minutes exceeds the ridiculous, recently amended, 5 minutes consideration period, now enshrined in the BPA Code of Practice, and POPLA would determine therefore that the parking charge was legitimately issued. Then there's even more for you to unravel, especially if PE use the decision as the green light to initiate court proceedings. Plan A success swerves all that nonsense. 

Le_Kirk

Thanks for coming back and updating us.  The consultation is more than a questionnaire, it could take a couple of hours to complete; just make a cup pot of tea and assemble a plate of biscuits and plough through it.

Coupon-mad

Brilliant news!  Yes pleas do take time out to do the two consultations with your own views as a victim who only escaped the conveyor belt of harassment by a landowner cancellation. 

This is important for the MHCLG to see - in your case please spend time over the consideration periods section of the BSI PAS and think about when the 'contract' should actually start.  When you drive past a hidden camera on an approach road, unbeknown to you?  Or when you start to use the machine or download an app (not when it completes)?  Any other suggestions...please add them and tell them about your experience in the comments about consideration periods.

Please complete comment on all sections if you have a view, remembering the vision of the Knight Act is to end extortionate parking charges.