Penalty Charge email

katieoman1111

I have received an email that is supposedly from HM Courts & Tribunal Service. It says I have the charge for use of a vehicle on a road in a charging area without payment of the appropriate charge. I live in Norwich where we don’t have charging zones. I haven’t received a letter just this email, although the sender address doesn’t look overly suspicious. I’m weary of clicking on the payment link in case it’s a scam. I did call the official automated phone number through the government website to pay a charge, but that asks for a code that’s found on your letter (which wasn’t on the email). Anyone experienced this before? The email claims that if I don’t pay in 28 days the fine will increase to £100. As a single mum of 3 I don’t want to add to my issues by not taking action but I’m worried of a potential scam

TonyMMM

Scam - courts don't send out fines/charges by email

:Lots of reports about it circulating ..e.g.
https://www.leaderlive.co.uk/news/18720507.warning-scam-email-purporting-hm-courts-tribunals-service/

https://www.avonandsomerset.police.uk/your-area/shepton-mallet-rural/priorities/hm-courts-tribunals-service-scam/

PRAISETHESUN

Sounds like a scam to me so you're probably safe in ignoring it - it's very easy to spoof where the email has come from and most anything official usually comes in the post and will addressed directly to you. If you're still worried give them a call and talk to a human (using a known safe phone number (ie. from their actual website, not any details from this supposedly dodgy email). Request evidence of the supposed infringement and go from there.

daveyjp

Hover or click on the sender and see which organisation actually sent it,

facade

It is a scam, do as daveyjp suggests.

Obvious scam as

1) You wouldn't get a penalty charge by email as they don't know your email address

2) they don't say where the infringement happened, except "somewhere in the UK"

3) It doesn't have the vehicle registration on.

4) it probably doesn't have your name on (unless your email address is john.smith@.....)

People get these by text as well,