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Lastminute refund voucher that cannot be converted to a refund as promised.

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  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Butts said:
    Barny1979 said:
    Can a chargeback be used on a paypal deduction from a bank account though?
    Not being a user of Paypal I don't know how that form of payment works so am unable to comment.
    I paid via Paypal and the money is debited from bank account, I raised a dispute with Paypal and did not see in my favour.
  • Butts
    Butts Posts: 1,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Barny1979 said:
    Butts said:
    Barny1979 said:
    Can a chargeback be used on a paypal deduction from a bank account though?
    Not being a user of Paypal I don't know how that form of payment works so am unable to comment.
    I paid via Paypal and the money is debited from bank account, I raised a dispute with Paypal and did not see in my favour.
    I don't see the advantage of that rather than paying directly ?
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 24 September 2020 at 4:45PM
    Butts said:
    Barny1979 said:
    Butts said:
    Barny1979 said:
    Can a chargeback be used on a paypal deduction from a bank account though?
    Not being a user of Paypal I don't know how that form of payment works so am unable to comment.
    I paid via Paypal and the money is debited from bank account, I raised a dispute with Paypal and did not see in my favour.
    I don't see the advantage of that rather than paying directly ?
    As Paypal stores the bank details, I find it quicker and easier and sometimes have money in the Paypal account, just sometimes easier and got in the habit of paying this way. Paypal gives protection for goods and services, so in the case of Ryanair cancellations, got my money back this way, unfortunately wasn't successful with Lastminute claim.
  • Waywardmike
    Waywardmike Posts: 205 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 25 September 2020 at 10:37AM
    Butts said:
    Barny1979 said:
    Butts said:
    Barny1979 said:
    Can a chargeback be used on a paypal deduction from a bank account though?
    Not being a user of Paypal I don't know how that form of payment works so am unable to comment.
    I paid via Paypal and the money is debited from bank account, I raised a dispute with Paypal and did not see in my favour.
    I don't see the advantage of that rather than paying directly ?
    I do this often because sometimes online merchants don't accept AMEX as an acceptable form of payment, but they do accept Paypal.
    My Paypal is linked to my AMEX, so I end up paying with AMEX anyway and get all the associated cashback from the transaction.
    Also it can be quicker to pay via Paypal, much quicker!
    4 Kwp System, South Facing, 35 Degree Pitch, 16 x 250W Solarworld Panels, SMA Sunnyboy 3600 Inverter, Installed 02/09/14 in Sunny South Bedford - £5600
    Growatt AC Coupled SPA3000tl and 6.5kWh battery Installed Apr 2022
  • jonp05 said:
    Just sent emails from my personal and work emails and like you, got a reply to my work one (which wasn't the one used to book) - not sure if it means there is any chance of it being actioned, but as you say at least it is something to give ABTA...
    I've now received an email from them to provide bank details to make the transfer for the refund. It still may be a while until the payment is received but it feels like it's moving in the right direction at least. Thought I should update you and hope you get some luck too soon!
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Wow! Just had an email from Lastminute that I am receiving a full refund to my original payment.
  • I booked flights to Lisbon in January this year for flights at the end of May and I am still awaiting my travel credit. Is anybody else experiencing the same delay with regards to travel credit? I have emailed customer care without any response and there is no point trying to contact by phone. Is there any pressure that credit card companies can impose. Is the government exercising any influence? 
    If other members have had responses from LM I would be grateful.
    Thank you
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