We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
PC World/Currys lost my Laptop
TeaLady5
Posts: 3 Newbie
I purchased a laptop from PC world/Currys and it went faulty within the 12 months warranty. They collected the laptop from my house, and have now had the laptop over 21 days, I have been constantly phoning them (including being on the phone waiting for them to talk to me for over 2 hours at a time, ) and they have said that still can't find it, but they are sending an email to the repairs team that I had called to chase up the computer repair. But now they say they need an extra 7 days to fix it but how can they when they have lost it?
How can I get a replacement or a refund?
thanks
How can I get a replacement or a refund?
thanks
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards