Refused Refund Faulty Replacement.

George_Michael

If the finance company does agree to a refund, don't expect the full amount back.
They are entitled to reduce the payment to cover the use that you have had from the computer and after 2 1/2 years, you may well only get a small percentage of what you originally paid.
Was the computer purchased for personal use or is it a business machine?

Spank

The good news is that if they don't play ball you can get a better card for around £700

TeaLady5

I purchased a laptop from PC world/Currys and it went faulty within the 12 months warranty. They collected the laptop from my house, and have now had the laptop over 21 days, I have been constantly phoning them (including being on the phone waiting for them to talk to me for over 2 hours at a time, ) and they have said that still can't find it, but they are sending an email to the repairs team that I had called to chase up the computer repair. But now they say they need an extra 7 days to fix it but how can they when they have lost it?
How can I get a replacement or a refund?
thanks

LadyDee

TeaLady5 said:

I purchased a laptop from PC world/Currys and it went faulty within the 12 months warranty. They collected the laptop from my house, and have now had the laptop over 21 days, I have been constantly phoning them (including being on the phone waiting for them to talk to me for over 2 hours at a time, ) and they have said that still can't find it, but they are sending an email to the repairs team that I had called to chase up the computer repair. But now they say they need an extra 7 days to fix it but how can they when they have lost it?
How can I get a replacement or a refund?
thanks

You would be best starting your own thread.

Spank

They already have Dee