Audi Extended Warranty

sebtomato

Homer_home said:

Has anybody ever got a repair done on a car for free by using the consumer rights act (after 3 years of owning a car)? Especially on parts which can go faulty because of the way the car is driven 

I am assuming manufacturers will offer a contribution when they know something has failed earlier than it should (regardless of the warranty), before the consumer rights act has to be used.

NottinghamKnight

sebtomato said:

Homer_home said:

Has anybody ever got a repair done on a car for free by using the consumer rights act (after 3 years of owning a car)? Especially on parts which can go faulty because of the way the car is driven 

I am assuming manufacturers will offer a contribution when they know something has failed earlier than it should (regardless of the warranty), before the consumer rights act has to be used.

They may offer a contribution outside the warranty period but typically only when the car has continued to be serviced at one of their dealerships. There's certainly no guarantee that a claim under consumer rights would be won if outside the warranty period, it may or may not.

Jumblebumble

photome said:

If you know that they will repair under UK consumer law  ( you are wrong though) then why would you need an extended warranty .

Because he probably has not heard of betterment

sebtomato

Jumblebumble said:

photome said:

If you know that they will repair under UK consumer law  ( you are wrong though) then why would you need an extended warranty .

Because he probably has not heard of betterment

Educate us then...

Ditzy_Mitzy

sebtomato said:

NottinghamKnight said:

sebtomato said:

NottinghamKnight said:

It may be useful but you need to find out the cost first as that will be a significant factor. You seem to think that buying something expensive gives you extra rights but almost the reverse is often the case, sellers opinions are often if an individual can afford something expensive then they can afford the additional costs in running, maintaining and repairing it in future. Warranty providers are often reluctant to pay out, including manufacturers and especially for larger and more expensive works, as we so often see on these forums.

Nope, I don't think an expensive warranty would be better than a cheap one. However, if Audi was to quote an expensive warranty extension for the car's 4th year, it would be some indication that they expect some faults to happen. I am sure they have plenty of stats of failures on all their models, and this must feed into the calculation/policy price.

I wasn't actually referring to the warranty, more to the original purchase of the Audi. Premium brands seem to anecdotally offer less goodwill and flexibility to offer repair or replacement than lower priced ones, because I presume their customers find them reassuringly expensive and can afford the bills, or the manufacturer at least believes so.. Also the reliability surveys often seem to have the premium german marques near the bottom of the tables, if you are paying big bucks you might expect reliability to be a given but that wouldn't appear to be so, though to be fair land/ range rover, jaguar etc are also in that area. 

I have had 4 Audis over the last 16 years (all with DSG/S-tronic)..... 

I find this statement unsurprising...  

NottinghamKnight

sebtomato said:

Jumblebumble said:

photome said:

If you know that they will repair under UK consumer law  ( you are wrong though) then why would you need an extended warranty .

Because he probably has not heard of betterment

Educate us then...

It's the principle that rather than being put back in the same situation you would have been should the problem not have occurred, you have benefited from something that represents an increase in value, quality etc
That's why the goodwill is often a contribution from the manufacturer as this represents the restitution less the betterment. 

facade

NottinghamKnight said:

That's why the goodwill is often a contribution from the manufacturer as this represents the restitution less the betterment. 

And why if, say, your gearbox was replaced under warranty FOC it would only be warranted for the remainder of the warranty, which could be only a few days.

fred246

Well realistically someone is going to own the car from 3 years to average 13 years without a manufacturers warranty. They will have irregular bills but it will be a lot cheaper than buying another brand new car. I actually think cars are more reliable in years 3 to 10 than 0 to 3. If people are so scared of owning cars without warranty it must mean lots of cheap 3 year old second hand cars.

sebtomato

Ditzy_Mitzy said:

sebtomato said:

NottinghamKnight said:

sebtomato said:

NottinghamKnight said:

It may be useful but you need to find out the cost first as that will be a significant factor. You seem to think that buying something expensive gives you extra rights but almost the reverse is often the case, sellers opinions are often if an individual can afford something expensive then they can afford the additional costs in running, maintaining and repairing it in future. Warranty providers are often reluctant to pay out, including manufacturers and especially for larger and more expensive works, as we so often see on these forums.

Nope, I don't think an expensive warranty would be better than a cheap one. However, if Audi was to quote an expensive warranty extension for the car's 4th year, it would be some indication that they expect some faults to happen. I am sure they have plenty of stats of failures on all their models, and this must feed into the calculation/policy price.

I wasn't actually referring to the warranty, more to the original purchase of the Audi. Premium brands seem to anecdotally offer less goodwill and flexibility to offer repair or replacement than lower priced ones, because I presume their customers find them reassuringly expensive and can afford the bills, or the manufacturer at least believes so.. Also the reliability surveys often seem to have the premium german marques near the bottom of the tables, if you are paying big bucks you might expect reliability to be a given but that wouldn't appear to be so, though to be fair land/ range rover, jaguar etc are also in that area. 

I have had 4 Audis over the last 16 years (all with DSG/S-tronic)..... 

I find this statement unsurprising...  

Meaning??