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Nationwide credit card

Booked cruise 4.1.19 for 26.7.2020
£10,444, cancelled through corona virus therefore rebooked for 13.8.2021 ,cruise company went into liquidation, nationwide refusing to give me back £1,500 saying there is no evidence of 1st booking although I have second booking invoice showing it is a rebooking 
I am at my wits end I can't afford to lose £1,500


  • brettcta
    brettcta Posts: 4,693 Forumite
    Name Dropper First Anniversary Combo Breaker First Post
    Have you provided them the evidence?
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • Mproverbs
    Yes ,they say that it needs to be original booking statement, I do not have that as I thought I did not need it due to having new one
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