RBS PPI claim for deceased person

simmo21

Anybody had a letter from rbs saying you are owed a refund from a deceased relative and you are identified as next of kin. Phone number appears real and Matches
rbs website - was from a NatWest card years ago - are they really liking through him old records ?

noitsnotme

I wonder how a bank would know who the next of kin is?

jonesMUFCforever

Post count??

bessiegarth56

I have received 2 letters and claim forms from RBS  relating to my late  father's estate repayment of PPI claim on two policies. My dad did try to reclaim PPI through a PPI claim company and I acted on his behalf at the time from a different address. I have been sent forms to complete and on Che king address etc it seems to be legitimate although I'm concerned about some of the tick box agreements i.e to repay the bank cost of reasonable losses,costs and other expenses/costs incurred by the bank as a result of the bank releasing payment. Needless to say I'm concerned that this may be a scam although on phoning  it did appear legitimate  ?  

dunstonh

bessiegarth56 said:

I have received 2 letters and claim forms from RBS  relating to my late  father's estate repayment of PPI claim on two policies. My dad did try to reclaim PPI through a PPI claim company and I acted on his behalf at the time from a different address. I have been sent forms to complete and on Che king address etc it seems to be legitimate although I'm concerned about some of the tick box agreements i.e to repay the bank cost of reasonable losses,costs and other expenses/costs incurred by the bank as a result of the bank releasing payment. Needless to say I'm concerned that this may be a scam although on phoning  it did appear legitimate  ?  

Please post on your own thread and not on someone elses's on an unrelated issue.    You can copy and paste it to save you rewriting.   It is unfair on the OP to "hijack" their thread.

simmo21

I thought that as well - phoning on several occasions definitely legit - was on a NatWest credit card from 1995 . I know my Mum had no debt when she passed away. 

Did you return them in the end - posted
the one I had sent back yesterday - see what happens ....

Lindsey1703

simmo21 said:

I thought that as well - phoning on several occasions definitely legit - was on a NatWest credit card from 1995 . I know my Mum had no debt when she passed away. 

Did you return them in the end - posted
the one I had sent back yesterday - see what happens ....

I also received this letter yesterday but I have not contacted them yet could you keep us updated please 

j1968

Hi all, I also received two letters in August regarding my late father's ppi. I have sent back the signed letter ticked all the boxes and still no reply. Has anyone had any luck? 

[Deleted User]

j1968 said:

Hi all, I also received two letters in August regarding my late father's ppi. I have sent back the signed letter ticked all the boxes and still no reply. Has anyone had any luck? 

Ring them up and ask what is going on?

j1968

I rang them in December, they said they would reply within 28 days which they did with another letter to say they were still making enquiries. 

[Deleted User]

Well either wait or chase them again, letters go missing sometimes, it's possible they have replied already