We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

How to change from pre-payment meters to 'normal' meters ..electricity and gas

Options
WLM21
WLM21 Posts: 1,608 Forumite
Part of the Furniture 500 Posts Combo Breaker
Our daughter has recently moved house and was previously with Shell Energy, for both her electricity and gas. She was always fully up to date with her payments.
Her new house (Council property) has pre-paid meters with N Power
She applied to Shell to change suppliers and has just received a reply stating that they can not change due to there being pre-paid meters, showing on their database.
What's her next step in order to change please ?
Everybody knows pre-paid is the most expensive way to pay for energy as well as the most awkward
thanks for any advice offered

Comments

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.