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Pure planet login problems
charlies_mum
Posts: 8,120 Forumite
in Energy
I have switched to PurePlanet and they are asking for a meter reading. To log into my account I have to verify my email account using a link they send but I keep getting an error message saying I need to use the latest mail they have sent, which I am.
There is no contact telephone number, so I’m at a loss what to do next. It says if I’m using a Virtual Private Network I should turn it off, but how do I find out if I am ?
There is no contact telephone number, so I’m at a loss what to do next. It says if I’m using a Virtual Private Network I should turn it off, but how do I find out if I am ?
Any help would be great, thanks
You're only young once, but you can be immature forever 
0
Comments
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You'd know if you were.
Have you tried using the app instead?
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Just downloaded the app and am trying again. Finally sorted, Thanks
You're only young once, but you can be immature forever0
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