Fabb Sofa - Repairs When Company Folds?

TheLastMetroid

Hi all,
Way back in December, 2016 we purchased a sofa from Fabb Sofas, which was paid for through Finance (in-store via Hitachi Personal Finance, with payments beginning in Feb 2018 and was paid off by November 2019). The sofa is an electric recliner model with USB ports, and both the recliner and USB functions have stopped working (the green LED on the power supply flashes when plugged into the sofa, but is a solid green when the cable to the sofa is removed - I bought a replacement power supply and the exact same thing happens).

When trying to find out the contact details for Fabb to get the sofa repaired, it seems they've been out of business since 2018 (which threw me off, considering their Croydon store is still there and looks unchanged from the outside!). With that in mind, where does warranty responsibilities lie? As it's within 6 years of purchase, am I right to expect that my legal rights say I can get a repair under warranty (and who do I contact, now Fabb don't exist?)

Thanks!

Aylesbury_Duck

What are the terms of the warranty you mention?

JJ_Egan

As above and who is the warranty with ??

Insurance company should be ok .

FAbb Sofas  gone  then cannot claim .But may be in the hands of the administrators .

Fabb Store open worth asking who they are  , might be the original company or bought out .

Spank

Do you have a warranty or is this the mythical 6 years EU warranty that doesn't exist?