Contractum

prize_plonker

A few months ago my Mother in  law (84 yrs old) gave me a letter from Hungary, saying that she had driven late 2019 on a highway there without paying a toll. This is completely untrue and impossible. She had a stroke a few years ago, and hardly even drove to the local shop after that, eventually giving up altogether a year ago. Her or her car have not been out of the country, let alone to Hungary. I went onto the website and logged in with her "case" and there was a very poor night time photo of a car, which looked like her registration but the shape car did not even look like hers. I wrote a comment about the above and that it could not be her car but letters still came from Them or Euro Car Parks and I told her to ignore them.
Now we have 2 letters on the same day from Contractum International Debt Collection, which is worrying her. I have looked for an email address to send them a email but can't find one. I have been to their website and to the communication page, put in her case but nothing then happens to the page.

What should I do? Write a letter or ring them? I just need to stop the letters as they are making her very agitated.  

Thanks
Steve

Redx

Sounds like a sc#m to me , but stopping spam arriving is nigh on impossible

D_P_Dance

Read this

https://www.rocketlawyer.com/gb/en/sem/cease-and-desist-letter?gclid=EAIaIQobChMIkoK5m6zo6wIVCLLtCh1GVg-1EAAYASAAEgJ-9vD_BwE

nosferatu1001

ignore. You will not get anywhere by contacting them. They have no powers to do anything in the UK

Coupon-mad

It's not Euro Car Parks, it's that company of a similar name and the VRM has been wrongly transcribed.  Why not give the scammers your address, replying as Mum, so the letters no longer arrive at her place?