Online appeal form - Secure Parking Solutions Ltd

booter

Hi all. Following the sticky, I've reached day 26 and am trying to send an appeal to the ppc. 
Their online appeal form has a dropdown (compulsory) with various reasons for appealing - but all pretty much call for admitting that you're the driver e.g. "I bought a valid ticket" or "I didn't park there" (simplified, but you get my drift!) There is no "other" option.
I've tried direct email and the automated response says "Please Note: IF YOU ARE MAKING AN APPEAL, YOU WILL NOT RECEIVE A RESPONSE FROM THIS EMAIL. PLEASE APPEAL VIA DETAILS PROVIDED ON THE PCN." (Yes, in caps!)
So am I to resort to snail mail?
Any suggestions please?!

KeithP

booter said:

Their online appeal form has a dropdown (compulsory) with various reasons for appealing - but all pretty much call for admitting that you're the driver...

What does 'pretty much' mean?

If you need help in choosing the right option, then please show us a screenshot on the choices page, or post verbatim all of the choices.

booter

These are the only options available.  None seem to apply

Umkomaas

booter said:

These are the only options available.  None seem to apply

It's irrelevant whether or not they 'seem to apply', you work with any that do not identify the driver. Choose any one from at least four!

D_P_Dance

Nine times out of ten these tickets are scams, so consider complaining to your MP., it can cause the scammer extra costs, and in some cases, cancellation. 

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up later this year,

Just as the clampers were finally closed down, so hopefully will many of these companies, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/of these Private Parking Companies.

nosferatu1001

And you put in that the reasons given for appeal were not accurate enough and cannot be used to categorise your appeal. Any information given outside of the appeal was purely in order to acess the appeal and, apart from your name and address, cannot be relied upon by the Operator. 

booter

Quick update - it's now day 59 and it would appear that the ppc have forgotten to send a NTK. 😁  Oh dear, should I remind them? (Joke!) 

I'm sure I've said it before, but those that contributed to the sticky and advice in general - you rock!!😘

Umkomaas

booter said:

Quick update - it's now day 59 and it would appear that the ppc have forgotten to send a NTK. 😁  Oh dear, should I remind them? (Joke!) 

I'm sure I've said it before, but those that contributed to the sticky and advice in general - you rock!!😘

As they are IPC AOS members, they won't care, they'll carry on pursuing anyone they can, including the registered keeper, even if they do not meet PoFA requirements. You'll need a Judge to lay this to rest - if it gets that far. Bone up on PoFA. 

booter

Umkomaas said:

booter said:

Quick update - it's now day 59 and it would appear that the ppc have forgotten to send a NTK. 😁  Oh dear, should I remind them? (Joke!) 

I'm sure I've said it before, but those that contributed to the sticky and advice in general - you rock!!😘

As they are IPC AOS members, they won't care, they'll carry on pursuing anyone they can, including the registered keeper, even if they do not meet PoFA requirements. You'll need a Judge to lay this to rest - if it gets that far. Bone up on PoFA. 

You're mistaken - this particular company is not an IPC AOS member, they're (or were at the time) BPA members. 

Umkomaas

booter said:

Umkomaas said:

booter said:

Quick update - it's now day 59 and it would appear that the ppc have forgotten to send a NTK. 😁  Oh dear, should I remind them? (Joke!) 

I'm sure I've said it before, but those that contributed to the sticky and advice in general - you rock!!😘

As they are IPC AOS members, they won't care, they'll carry on pursuing anyone they can, including the registered keeper, even if they do not meet PoFA requirements. You'll need a Judge to lay this to rest - if it gets that far. Bone up on PoFA. 

You're mistaken - this particular company is not an IPC AOS member, they're (or were at the time) BPA members. 

Confusing them with this lot, sorry. So, if they've missed the PoFA deadlines, this should, with a suitably drafted appeal, be a win for you at POPLA. 

https://theipc.info/aos-members/s

https://secure-parking.co.uk/

So many PPCs have similar/overlapping names and/or initialisms. 

booter

So, just to clarify, I should now make a POPLA appeal?