Barclaycard Credit Card Scam

cymruchris

Do you have a way to take a photograph of the letter - blank out your personal bits - and share it here? It might be helpful for others in future that experience something similar.

fwor

The OP has already said "I’ve since securely destroyed the letter" because obviously you wouldn't want to insecurely destroy it. So I doubt that taking a photo of it will be an option.

born_again

ian_barty1999 said:

I mean no offence to you, Was there any need for the dig that bank staff don’t know fraudulent documents aimed at me? you don’t know me and seems rather unnecessary. 

I have limited posting history as, I literally joined today and having looked into this thought this would be great source to seek advice. Seems a bit harsh seeing as you don’t know me.

You might be surprised to know that the vast majority of branch staff are nothing but sales people. Who's main interest is "Meeting customers needs" (bank speak for sales) Yes I work in banking...
So the poster was not having a dig at them, but pointing the truth. Anything out side that remit would require them to check the system for the correct procedure  (nota easy task) and then to pick up the phone and call other departments to find out if they had actually sent the letter out.
If they simply took one look at it and said something then at best they are guessing & worst simply lying.

As a point. Always keep details of old accounts, when closed etc. Never know with a CC you may need it for a S75 claim. Or should another PPI handout crop up. 

Shakin_Steve

Just about procedure, not misuse of a card: I received a text, supposedly from Barclays, asking me if I needed any help with payments during coronavirus. The text contained a link, which I thought was odd, because I'd always been told never to follow a link from email or text. I rang Barclays to check it was genuine and the CS operative didn't know. He put me through to another, British, person who didn't know. I ended up speaking to the fraud team and, from the grilling I got, I was sorry I'd rung. 

It was a genuine text, but I had to go through a few departments to find that out.