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Fed ex bill for duty and tax invoice

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  • Tigertedd said:
    I've been stung by the same thing. I didn't really want the product that badly, and had no idea their would be import charges involved. I paid in pounds on what seemed like a UK website. I got an email from FedEx. I've had this sort of thing in the past from places in China, and they just won't releae it from the port until it's paid. In this case, I thought, that's fine, I'll just request a refund from the company and let them deal with getting it back. But then it turned up at my door a few days later. I thought maybe they'd sorted it out, but then I got the invoice for the import charge in the post. I'm kind of thinking, what can they do about it now, is it like the a parking notice where the charges will just build up, will they eventualy take me to court, could this result in a CCJ if I don't deal with it?

    It's a charge of about £60, which is more than 20% of the icost of items I bought. I'd rather just return the items than pay it.

    The comapny have acknowledged there's a bit of an issue here. They're a start up kickstarter company, and I don't think they foresaw this issue, so they've said they can't pay the bill, buthave offered some free stuff int he meantime. But it's not free stuff worht £60.
    Always check where the company is based - 'what seemed like a UK website' isn't doing enough homework to prevent this happening. 
    If you bought from outside of the UK, VAT and in some cases duty are due and you'll need to pay this. FedEx have already paid it on your behalf, so whichever way you spin it they'll go all the way to recover the funds. 

    £60 isn't worth a CCJ. 
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