Everlast fitness previously DWsports

Hello,

I am looking for a bit of advice, I visited a DW sports on Saturday 5th of September in hopes of obtaining a day pass to which they do not provide at current times.
I was informed the only way to get in was to join on the day but I have a grace period of 10 days to cancel if I did not want to continue the membership, I also checked the terms and conditions which states their is a cooling off period of 14 days to which I can cancel.

Regrettably I joined up had a work out and decided it wasn’t the right gym for me (hygiene reasons with current pandemic) I sent them an email that night (05/09/2020) I resent the email on the Monday (07/09/2020) to which I have received no response.
I have visited the gym to explain I do not wish to join to which I was informed I just have to email.

I have attempted to call to which I can’t get through.

Re-emailed today (09/09/2020) I emailed three different email addresses today the cancellation email, general enquiries and also the membership email.

What advice would you give now? I do not want to be roped into a contract to a gym I will not be attending and I have a funny feeling a payment will leave in October and I will hear nothing from all of my attempts at communication.
do I have a right to just cancel the direct debit? (If a direct debit gets started)

Apologies for babbling thank you!

Sign In or Register to comment.
Latest MSE News and Guides

British Gas prepay meter users...

...to pay less for gas from 1 April

MSE News

The 'odd Easter flavours' thread 2023

What bizarre food stuffs have you spied?

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools