RBS Debit Card used fraudulently on amazon , neither will explain how.

sheramber

You say the card was used on someone else's Amazon account so did the purchases come to your address? 
If not, the  billing address would be for that person's account.
Your address would not be needed. It would only be the debit card number. 
 No need for your address   or CVV NUMBR

waamo

Spank said:

Amazon don't use the cvv, I'm surprised nobody told you this. 

Did you not read this or do you not understand what it means?

[Deleted User]

Smallpotato said:

Surely I have the right to know more details of how this debit fraud was committed.

You surely don't.

Teaching customers how successful fraud can be committed isn't the profitable banking strategy you might expect.

dinglebert

Deleted_User said:

Smallpotato said:

Surely I have the right to know more details of how this debit fraud was committed.

The fact however is that there has been no crime against you. The crime is against the bank.  Therefore you have no right to know anything.

Manxman_in_exile

I'm probably the only person in the country who's never bought anything from Amazon(!), but don't they (or the bank) check the card number against the delivery address?  (Maybe they don't... )

If there is a check, wouldn't this scam just work if the card hadn't been used for that purpose before?  (ie it was the first time).

Seems unlikely to be just a random coincidence to me.  If I were the OP I'd be looking at those close to me...

Smallpotato

sheramber said:

You say the card was used on someone else's Amazon account so did the purchases come to your address? 
If not, the  billing address would be for that person's account.
Your address would not be needed. It would only be the debit card number. 
 No need for your address   or CVV NUMBR

I live overseas.

The purchases were made on Amazon.co.uk , I have no idea whose address they went to.  No idea whose name is linked to the Amazon prime account that was also billed to my card.

Surely to use the Debit card the person ordering needs to quote the CVV number and a billing address.   When adding a card to an amazon account there needs to be  a corresponding billing address.

Smallpotato

Manxman_in_exile said:

I'm probably the only person in the country who's never bought anything from Amazon(!), but don't they (or the bank) check the card number against the delivery address?  (Maybe they don't... )

If there is a check, wouldn't this scam just work if the card hadn't been used for that purpose before?  (ie it was the first time).

Seems unlikely to be just a random coincidence to me.  If I were the OP I'd be looking at those close to me...

I like you were surpiried that the payment system did not check the card number against a billing address. 

If I were living in UK and used the card regularly I would agree with you that maybe a person had got hold og my card and used it however I am overseas and  card not easily accessed. 

My suspicion is it is bank system  error or bank procedure error which they  are not able to admit to. 

waamo

Smallpotato said:

sheramber said:

You say the card was used on someone else's Amazon account so did the purchases come to your address? 
If not, the  billing address would be for that person's account.
Your address would not be needed. It would only be the debit card number. 
 No need for your address   or CVV NUMBR

I live overseas.

The purchases were made on Amazon.co.uk , I have no idea whose address they went to.  No idea whose name is linked to the Amazon prime account that was also billed to my card.

Surely to use the Debit card the person ordering needs to quote the CVV number and a billing address.   When adding a card to an amazon account there needs to be  a corresponding billing address.

It's been said a few times that Amazon don't ask for the CVV number so no it clearly won't have been checked 

jimboy500

Amazon are known to not help much

Barny1979

jimboy500 said:

Amazon are known to not help much

Amazing sweeping generalisation