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S75

I have just made a claim for a second hand car I bought from a dealer few days ago.  Appears starter motor, making a noise.
Told fix it or more damage. No idea.
If the credit card provider agrees to cover the cost. Can I claim for taxi to work for the day the car is in?

Never utilised this protection before all new!  I would hope they allow funds for mechanical look then repair.   Again no idea how this works.
What's likely to happen?  I never went to dealer as not comfortable with confrontation and read the card provider is jointly liable and no need to go to retailer first.

Comments

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Presumably you've approached the seller and they've said Bog Off, hence why you've made a S75 claim?
  • nyermen
    nyermen Posts: 1,142 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 9 September 2020 at 8:34AM
    DoaM said:
    Presumably you've approached the seller and they've said Bog Off, hence why you've made a S75 claim?
    Possibly not, ("I never went to dealer as not comfortable with confrontation and read the card provider is jointly liable and no need to go to retailer first.").  OP you still need to contact the retailer first, S75 is not as easy as that,
    Peter

    Debt free - finally finished paying off £20k + Interest.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    DoaM said:
    Presumably you've approached the seller and they've said Bog Off, hence why you've made a S75 claim?
    -
    I never went to dealer as not comfortable with confrontation and read the card provider is jointly liable and no need to go to retailer first.

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    I skim-read and got bored before the end of the OP. ;) 
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    nyermen said:
    DoaM said:
    Presumably you've approached the seller and they've said Bog Off, hence why you've made a S75 claim?
    Possibly not, ("I never went to dealer as not comfortable with confrontation and read the card provider is jointly liable and no need to go to retailer first.").  OP you still need to contact the retailer first, S75 is not as easy as that,
    While it may be a good idea, it's certainly not needed to make a claim under section 75. 

    That's what joint and several liability means. You have a choice of chasing one, the other or both. 
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • born_again
    born_again Posts: 21,376 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    edited 9 September 2020 at 1:04PM
    There is a thread in the credit card section about this.
    OP seems to think that dealing with the CC will be easier than the retailer....

    OP is going to have to prove the issue. 

    I can just imagine the laugh the rep is going to have when the OP explains the reason in the same way as here....
    Starter motor makes a noise... Well yes sir, they all do that..
    Life in the slow lane
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