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Internet Feng Shui Bracelet Scam.
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Thanks for your comments. I purchased these bracelets because I like the styles of the Far East and, normally, I enjoy wearing gemstones. I did not believe in the Feng Shui but I like the style of it. When I ordered, I didn’t realise these were available cheaper on eBay (some available from genuine UK sellers). Have purchased jade from Hong Kong, before, without problem. Must remember to do my research next time.0
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Going to be a drop shipper given a shopify website.Life in the slow lane1
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Update:
I sent a screenshot of the web page showing my order. A member of their support department responded with an apology. I had to send a photo of the shipping label on the package. The correct weight of items ordered was shown but contents were incorrect. I then had to peel off the upper label to show the lower one, hard to do without destroying label (I agree with ‘born-again’s’ comment that retailer is a “drop shipper”: address was in Newcastle-under-Lyme. I got some advice from Citizens Advice consumer line last week. Emailed Buddha Power to say I knew my rights under UK law and that a failure to deliver an order was a breach of contract (there’s nowhere on their website that indicates if they are bound by UK law but I tried anyway). I gave them a deadline of 3rd October to deliver. They said they’d send my label photos to their fulfilment department. Finally I received all three bracelets ordered yesterday 12 September. So, some persistence pays off but shouldn’t be necessary in the first place. Will resolve to shop more wisely in future.
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