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How to recover deposit from a tradesman (fraud)

ReX
Posts: 34 Forumite

Hi,
I have ordered online a bespoke home product, depositing 50% of its cost but I have never received it.
It was supposed to be fabricated and delivered in few weeks but now, months have passed and after chasing on regular basis I only receive random excuses to justify the delay.
I am now convinced I am a victim of a fraud and there was never intention to deliver anything.
How should I proceed to claim the deposit back (that was paid with a bank transfer)?
Thanks
I have ordered online a bespoke home product, depositing 50% of its cost but I have never received it.
It was supposed to be fabricated and delivered in few weeks but now, months have passed and after chasing on regular basis I only receive random excuses to justify the delay.
I am now convinced I am a victim of a fraud and there was never intention to deliver anything.
How should I proceed to claim the deposit back (that was paid with a bank transfer)?
Thanks
0
Comments
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ReX said:Hi,
I have ordered online a bespoke home product, depositing 50% of its cost but I have never received it.
It was supposed to be fabricated and delivered in few weeks but now, months have passed and after chasing on regular basis I only receive random excuses to justify the delay.
I am now convinced I am a victim of a fraud and there was never intention to deliver anything.
How should I proceed to claim the deposit back (that was paid with a bank transfer)?
Thanks2 -
How did you pay? If by card other options may be available1
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Aylesbury_Duck said:Letter before action and small claims court. I assume you have the name and address of the company or individual you paid?
What is the formula to follow for the "letter before action" you mention?Sandtree said:How did you pay? If by card other options may be available0 -
The claim must be made against the individual or company that contracted to supply the goods. So, Fred Bloggs (sole trader) or Fred Bloggs Ltd (company).
Were you invoiced by the company. but transferred payment to a personal account?
An LBA simply states what was contracted, what part of the contract was not fulfilled, what is required to resolve the matter, what action you will take if not, and the timescale you will grant for repayment.No free lunch, and no free laptop0 -
macman said:The claim must be made against the individual or company that contracted to supply the goods. So, Fred Bloggs (sole trader) or Fred Bloggs Ltd (company).
Were you invoiced by the company. but transferred payment to a personal account?
An LBA simply states what was contracted, what part of the contract was not fulfilled, what is required to resolve the matter, what action you will take if not, and the timescale you will grant for repayment.0 -
No, there's no LBA template (unless you Google for one). All it needs to do is:
* State what the issue is
* State what resolution you require
* State when this resolution must be provided by (date ... give at least 14 days from receipt of the letter, so 16 days from posting)
* State that failure to provide an agreed resolution in a timely manner will lead to County Court action without further recourse to them
Send the letter first class via a Post Office and obtain a free certificate of posting.1
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