HMRC location

poppystar

I sent off the HMRC forms and the probate ones last week. The tracking shows a signature (well, a mark on the paper) for the probate package but the HMRC one says “collected by Wolverhampton DO”. Please can someone put my mind at rest and tell me that is the normal tracking!  I can’t seem to find anywhere online that says that is where the inheritance tax unit is based. I do know the BX postcode is non geographical. 

Marcon

Almost certainly absolutely fine, but why not give the probate helpline a call if you are worried: 0300 123 1072

They should be able to confirm where (geographically) these forms are currently being received.

poppystar

Good idea. I was just thinking if someone else had seen this on their tracking I could get a quicker peace of mind.

nanapop1977

I've got exactly the same tracking message! I assumed the package was still in the Royal Mail system though. I'll try and ring the HMRC helpline on Monday too. Nothing's ever simple is it?
.

poppystar

nanapop1977 said:

I've got exactly the same tracking message! I assumed the package was still in the Royal Mail system though. I'll try and ring the HMRC helpline on Monday too. Nothing's ever simple is it?
.

I haven’t got through yet. I’m glad you got the same message - maybe that is the right message?! It doesn’t exactly inspire confidence though, I so wish these places could just send out a received confirmation, it would allow us to at least breath a slight sigh of relief. 

jjimjam

I sent using Royal Mail SignedFor service in July.  6 days later(!)  "Collected and Signed at Your Customer Service Point.   Wolverhampton DO".    and "Your Item was collected from Wolverhampton DO at ... ".   It was signedfor by what I assumed to be a scanning company.   If I had known, I would have offered to send HMRC my own pdfs directly.

nanapop1977

Jjimjam - yes I've just Googled the signatory and worked out that HMRC are outsourcing their document scanning to a company called EDM in Wolverhampton! So hopefully that will save a phone call to HMRC tomorrow. ..

nanapop1977

Jjimjam - can I ask how long did it take to get a response from HMRC, roughly?

poppystar

nanapop1977 said:

Jjimjam - yes I've just Googled the signatory and worked out that HMRC are outsourcing their document scanning to a company called EDM in Wolverhampton! So hopefully that will save a phone call to HMRC tomorrow. ..

I’m going to have another look at my Special Delivery tracking because I’m sure there was no signatory just a record of it being ‘collected’. 

I hope the scanning company keep the originals in case of errors in scanning! 

jjimjam

nanapop1977 said:

Jjimjam - can I ask how long did it take to get a response from HMRC, roughly?

About 3 weeks, (4 weeks including post).   I got a letter saying thanks for IHT400 & that my IHT421 had been emailed to HMCourts.