Unauthorised search?!

I’ve just had an email stating that my credit score has been impacted due to a search.....After investigation on my Karma (formally Noodle) can see one that was done yesterday?? I’ve not requested or applied for any kind of credit or loans at all? It states a soft search by ‘ Credit Karma Uk (Cval, Cr)’ .....
‘Consumer credit file request’
Has anyone experienced this before, or had anything similar to this? Any information would be welcomed gratefully as I’m currently building my credit & this has really upset me!!
Thanks in advance. 

Comments

  • Fear not.

    Your credit score means diddly squat and a soft search has no impact on your credit worthiness.

    Be upset no more.
  • Hmmm.....My mortgage advisor appears to have the opposite advice 🤷🏼‍♀️😂
    Well whatever it was it took 8 points off.......
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 5 September 2020 at 8:50AM
    Christ. Switch advisors as quickly as you can if that's his level of knowledge.

  • the score is an indication of the contents of your credit file, so if your score went from 550 to 22 then you'd want to check your credit file because it would indicate that something fairly dramatic had occurred. But mine fluctuate by c10 points at various times and the reasons can be 'you opened an account' 'you closed an account' or even because 'no changes'. So the score is only an assessment by experian/equifax/callcredit of your credit history; if there is a large change in your score look at the reason for that, but otherwise it's really nothing to get upset about, as zx81 says.
  • molerat
    molerat Posts: 34,410 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 5 September 2020 at 10:37AM
    A soft search will not impact your score, even less so the one actually done by CreditKarma themselves when they pull the report you requested which was after you had the alert.  It actually states on the header above the search list :

    SOFT SEARCHES

    Soft searches are typically used to check your identity or assess whether you qualify for product offers. They never affect your credit score or your chance of being approved for credit.

    You need to look for hard searches or other changes to your file.

  • Malkytheheed
    Malkytheheed Posts: 657 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 7 September 2020 at 10:43AM
    My score has dropped 3 times over the past 4 months (with Credit Karma) for a total of -14 points. For no reason at all. Literally, no reason. It's kinda fun to watch! 
  • 123_help said:
    Hmmm.....My mortgage advisor appears to have the opposite advice 🤷🏼‍♀️😂
    Well whatever it was it took 8 points off.......
    Tell you what, I will give you a new super-duper score of 30,000. It is as meaningless as the CreditKarma one but would it make you feel better?
  • DCFC79
    DCFC79 Posts: 40,623 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    123_help said:
    Hmmm.....My mortgage advisor appears to have the opposite advice 🤷🏼‍♀️😂
    Well whatever it was it took 8 points off.......

    And how did he have access to the score ?
    Ask a bank if they can see the credit scores, I can guarantee they will say they don't.
    Only you can see it.
  • My credit "score" also varies monthly when my spending and credit (just 2 cards) stays almost exactly the same.

    The annual round of car and home insurance quotes, which includes many soft searches, does not correlate with any movement of my made-up "score"
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