yet another capita telephone assessment (sorry)

ernie2009

hi eveyone, ive been on pip now for the last 6 years 4 of them enhanced rate mobility and standard rate living component. aprox 10 wks ago i get a letter form dwp stating now ive reached retirement age i have no end date to my pip claim. i wrote back sending them a medical report from my consultant i now have upper and lower spinal damge to add to all my other ailments to then recieve 3 wks later a new claim book to fill in which i did and now today a letter from capita saying they will be calling me on the 16th for a telephone assessment. i will soon be 67 and in one mouthfull the dwp tell me i have no end date but will contact me in 6 plus years time then i get a letter staing im going to have a telephone assessment. is this normal or because i sent them details about my spine. many thanks in advance folks.

poppy12345

Yes, you reported a worsening of condition and sent evidence to support this and this is why you're being assessed again. This will happen every time you report a change of circumstances. Not all changes of circumstances need to be reported, especially when it comes to PIP. You can't expect to report a change of circumstances and not be reassessed.

The phone call is the assessment, which has taken the place of the face to face assessments because they are still currently suspended. Your existing PIP award will continue until a decision's been made on this change of circumstances.

As always, if you're not happy once the decision's been made then you'll have 1 month from that date to request the Mandatory Reconsideration (MR) Hopefully it won't come to this and you'll be awarded successfully.

My other advice for the future is to think before you report a change of circumstances.

ernie2009

many thanks poppy you,ve been most helpfull and cant thank-you enough and oh yes ill definatly think twice next time.

poppy12345

No problem. A week after the assessment, if you live in the UK you can ring DWP to request a copy of the assessment report to be sent to you, this will give you some idea what the assessment is likely to be because they mostly go with the report.

annieshb

Amazed by timescales you mention here. I applied for PIP December 2019 and only had my telephone assessment in August. I was successful in my claim and it has been back dated to last December now, nice little windfall.
one thing in report  I couldn’t believe was comment under daily living, that whilst I needed aids,I had already purchased these so didn’t require extra support!
 Only got reduced rate for that section but enhanced mobility.

poppy12345

annieshb said:

Amazed by timescales you mention here. I applied for PIP December 2019 and only had my telephone assessment in August. I was successful in my claim and it has been back dated to last December now, nice little windfall.
one thing in report  I couldn’t believe was comment under daily living, that whilst I needed aids,I had already purchased these so didn’t require extra support!
 Only got reduced rate for that section but enhanced mobility.

Yes, purchasing the aids yourself can cause issues when claiming PIP because they can say to you that is it just "want or "need" and these are 2 completely different things.

Spoonie_Turtle

poppy12345 said:

annieshb said:

Amazed by timescales you mention here. I applied for PIP December 2019 and only had my telephone assessment in August. I was successful in my claim and it has been back dated to last December now, nice little windfall.
one thing in report  I couldn’t believe was comment under daily living, that whilst I needed aids,I had already purchased these so didn’t require extra support!
 Only got reduced rate for that section but enhanced mobility.

Yes, purchasing the aids yourself can cause issues when claiming PIP because they can say to you that is it just "want or "need" and these are 2 completely different things.

That's true, you do have to justify why they are a need.

The other thing is (that people seem to forget) that aids need maintenance and replacement over time. Depending on the aid it's probably not as expensive as paying someone to supervise you, but many of them are not things that once purchased will last forever!