2019s Barclays Blue Rewards offer

JustAnotherSaver

I signed up last July/August for their offer. I can't remember the ins and outs of it but i'm sure most of you are more switched on than me. Something along the lines of 2 direct debits gets you £10 a month after deductions. So each month in the rewards history i'd have 2 entries of £7 on two different dates and in my current account with Barclays there'd be a £4 deduction/fee.

Well i've just gone in to my account now to tot up the end of month balances for my accounts and noticed that this month the payment was £3.50, not £7.00. The fee taken was still £4.00 so right now i'm sitting on a loss for the month, albeit only 50p.

Do any of you know if an additional £3.50 (or even £7.00, though i doubt it) should be coming this month or is the game over and it's time to close the account as it'll be operating at a loss?

AlwaysLearnin

People have reported an apparent technical issue on this thread today:

https://forums.moneysavingexpert.com/discussion/6172269/barclays-blue-rewards-any-pitfalls-which-i-need-to-know-about/p3

mab3000

There was an issue that meant some customers weren’t paid correctly for the direct debit part of the blue reward scheme this month. They are looking into it and will correct the affected customers blue rewards balance ASAP. 

JustAnotherSaver

Oh right. Thanks for the info. I just assumed my deal had come to an end. 

block10

Any update when we can expect the remaining payment?