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Expedia non refundable flight

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bighead8181
bighead8181 Posts: 6 Forumite
Third Anniversary First Post
edited 19 May at 4:52PM in Coronavirus Board
I purchased a flight to visit family due to an emergency.  The flight itself was non refundable, the only flight type available.  They didn't offer any kind of insurance which i would of taken.  The destination country announced yesterday that no foreigners at all can enter the country, unless on aboard a humanitarian flight.  Will Expedia offer me a refund?  Can i fight a case?

Comments

  • Entry requirements of countries are not the problem of airlines and they make it very clear in their terms.  Only way you are likely to get a refund is if the flight is cancelled, however you can always beg for a goodwill gesture.

    Which airline is it and why did you not book direct?
  • Westin
    Westin Posts: 6,325 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 3 September 2020 at 5:53PM
    I purchased a flight to visit family due to an emergency.  The flight itself was non refundable, the only flight type available.  They didn't offer any kind of insurance which i would of taken.  The destination country announced yesterday that no foreigners at all can enter the country, unless on aboard a humanitarian flight.  Will Expedia offer me a refund?  Can i fight a case?
    I wouldn't go in looking for a fight with Expedia. Why not just make a conciliatory approach and see what your options might be.

    I expect there were options to buy other ticket types from other suppliers, including the airline directly,  but probably not at the price you wanted to pay.  You could also have looked to purchase travel insurance from other sources.  Not sure your defensive position mentioned above is very strong as an argument. 

    Had you booked direct with the airline you may have had other options open and a chance for a direct conversation on cancelling or deferring travel.  You however went for the (cheaper) option of buying via a third party.  I suspect reaching Expedia to discuss and get a answer will be time consuming and possibly frustrating.

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