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Vets negligence

Nurse222 · 2020-09-02 13:32:02

Hi I am wondering if any of you could advise whether we would have a case for negligence against a vets surgery and whether they do no win no fee deals for this kind of complaint . Basically my son's dog was rushed to the vets as an emergency after investigations it was decided the best option was unfortunately to put him…

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eve824 Posts: 229 Forumite

11 September 2020 at 1:51PM

The exact same thing happened to me. I rang up to ask where the ashes were and the receptionist quickly passed me onto the owner of the practice who had to deliver the bad news. I was distraught and crying on the phone to him - he refunded me immediately for the cremation and apologised profusely about the admin error. I didn't expect them to do anything else, what more could they have done?

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