Smeg Schott Ceran - Stops after 30 mins with an error

hussainkothari

Hello. I have attached the pictures of my Smeg Schott Ceran Ceramic hobs. My tenats are complaining that after 30 mins the srove stops and flashes the error "HIEE" and when they press any other button then get the error "bLOC". Unless it cools down the hob is not useable. Any tips? Is there a combination of keys that needs to be pressed to continue cooking? Thanks.

grumbler

hussainkothari said:

Hello. I have attached the pictures of my Smeg Schott Ceran Ceramic hobs. My tenats are complaining that after 30 mins the srove stops and flashes the error "HIEE"

It's HItE, not HIEE

7.2.11 Control circuit board thermal protection

If the cooking zones cause overheating of the internal electronic circuit board, the heat will be switched off automatically. This switches off power to the front zones, and the letters and flash alternately on the power leds. If the circuit board does not cool down, power to all the cooking zones is switched off, and the power leds display the text . Cooking can be resumed once the temperature has dropped below the safety threshold.

http://pdfstream.manualsonline.com/3/39f5a8c5-f871-4cfa-86b4-45141c384108.pdf - page 9 in pdf (page 26 of the manual)

neilmcl

Also, for future reference the "Schott Ceran" on the hob is simply the manufacturer of the ceramic glass surface, nothing to do with Smeg themselves, a lot of other hob manufacturers use the same company as they are one of the main suppliers of ceramic glass hob surfaces.